Get outsourced IT support from the experienced team at IT Backbone Limited


If your business needs dependable and budget-friendly tech aid, IT Backbone Limited’s outsourced IT support is the ideal solution for you.

Our veteran team of IT experts is eager to customise and offer the most outstanding outsourced support services for you. With years of knowledge in this field, we want to make sure that all your support needs are met with the highest quality possible.

Navigating the ever-evolving IT world can be a daunting task, which is why we offer diverse outsourced solutions to make it easier for you. Our services incorporate proactive monitoring and maintenance along with 24/7 help desk support so that any issues are handled quickly and efficiently. Additionally, our onsite technicians ensure network security assessments protect your data at all times while providing efficient resolution of problems.

Our experienced and highly-trained team is devoted to providing you with the best outsourcing IT support available. We have a proactive method of managing your technology infrastructure, recognising any potential difficulties before they can lead to interruptions. Whether it’s solving problems or aiding you in mapping out your future objectives, our professionals will provide the utmost quality of service every step of the way.

If you ever require immediate assistance, our 24/7 help desk service is at your disposal. Additionally, we have onsite technicians who are ready to assist you with any problems that may arise.

Our trained professionals are dedicated to safeguarding your business from the intensifying danger of cybercrime. We will work closely alongside you and your team, assessing potential risks and recommending effective solutions while educating everyone on data security protocols for optimal protection. Let us help make sure that your business is secure.

Our tailored IT support services are designed to deliver both reliability and cost-effectiveness, so you can stay one step ahead of the competition.

Reach out to us today for more information about our solutions that will help your business succeed.

outsourced IT support

Unlock the potential of our services and enjoy a world of benefits.

  • Unlock the ultimate power of your IT infrastructure with the UK’s premier tech support provider.
  • Receive the highest quality IT support services with our cutting-edge solutions and experienced team, dedicated to providing you with the best in technological innovation.
  • Uncover the most in-demand managed IT services that can take your business to new heights.
  • With round-the-clock remote IT assistance, our team is here to provide you with timely technical solutions whenever you need them.
  • Get your company the onsite IT support it needs with our unlimited service package.
  • IT engineers with unparalleled expertise
  • Cost-effective monthly pricing
  • Demonstrated proficiency in all elements of enterprise information technology.
  • Perfect for both fledgling companies and established multi-site organisations alike.
  • Prioritise substantial investments in infrastructure and human capital to ensure long-term growth.
  • Cutting-edge IT support services that exceed expectations
  • Enjoy the convenience of a robust and flexible IT support service that is tailored to your business needs – with our outsourced solution.
  • Possessing comprehensive expertise across an array of IT fields.
  • Certified for Cybersecurity Excellence.
  • Money-saving platforms and tools that provide unbeatable value

information technology technical support outsourcing

Experience exceptional client support with us.

We are an expert outsourcing firm renowned for our extraordinary client support. Our attentive approach to every interaction and individualised solutions are unparalleled in the industry, ensuring that each client’s needs are thoroughly met with a professional level of care.

No matter how big or small the job may be, we provide fast response times, effective problem-solving strategies and efficient support services—all delivered with a friendly attitude.

subcontracting IT technical assistance

Hear what our extraordinary client have to say about their experiences with us.

Casino Compliance Ltd

"We have used IT Backbone’s services on a number of casino projects, ranging from consultancy right the way through to full IT systems deployments. We have found their knowledge and professionalism a cut above the rest, due to the nature of the business, we have to be sure we choose the right partners. We began trading with IT Backbone four years ago on a renowned London Casino, the way that IT Backbone managed this project has meant we have since used their services for many subsequent casino projects. “It is always hard finding companies that understand the industry and business needs; however, with Jason and his team at our disposal, we wouldn’t hesitate to recommend their services"

David Mills

Managing Director of Casino Compliance Ltd

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Christian Huot

“IT Backbone has the rare ability to deeply understand our business, industry and culture, and their expertise enables us to get the very best from our infrastructure and solutions. IT Backbone provide us with the best solutions and support we could ask for - they are a vital and positive long term partner for us. IT Backbone understand our business and industry to such a degree that we wholeheartedly recommend them to our industry peers. IT Backbone provide us with around the clock full IT support with NOC and SOC included, to ensure our sites are fully protected at any time"

Christian Huot


Park Lane Casino

"Working with IT Backbone was and continues to be an outstanding experience, an MSP who continuously supports our infrastructure and provides a reliable backbone on a day to day basis for our services, support and escalations. Our latest project with IT Backbone entailed implementing and hosting our very own Virtualised HA Environment; this works flawlessly in conjunction with our gaming providers at the Casino"

Glynne Parsons

Managing Director, Park Lane Casino

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Pearson Whiffin Recruitment

“Pearson Whiffin has been working with IT Backbone for over six years, and in that time a relationship has formed between the two business that is based on trust and respect.As well as handling any day to day support issues that may crop up both quickly and efficiently, they have undertaken several large projects for us. These include an Exchange to Office 365 migration and moving us to a virtual desktop solution. Each project has been well planned and handled professionally and with the best interest of my business in mind.They will always be my first option for any IT needs I have in the future”

Rob Pearson

Director of Pearson Whiffin Recruitment

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Take advantage of our exceptional outsourced IT support services – Get in touch now.

Look no further than us for your outsourced IT support needs.

Our team of professionals is here to meet any challenge with the utmost expertise and reliability, so don’t wait any longer.

Reach out quickly by calling 020 7199 2222 or sending an email to – we look forward to hearing from you.

externalisation info tech expert aid

Frequently asked questions about outsourced IT support in the UK

What is outsourced IT support?

By procuring outsourced IT support, your company can prioritise the growth and progress of its core business without having to manage hardware, software, networks, storage systems and more.

By outsourcing your IT support to a trusted and experienced provider, you can free up both time and resources that would have otherwise been spent on maintaining an in-house IT staff.

This will allow you to focus solely on achieving the goals of your business.

What are the benefits of outsourced IT support?

By outsourcing your IT support, businesses can benefit from considerable cost savings and access to industry-leading services and solutions.

Not only does this eliminate the need for in-house teams to manage technology-related tasks, but it also provides improved business continuity along with increased security of sensitive data.

Furthermore, companies gain valuable time that allows them the freedom to focus on core objectives.

How does outsourced IT support work?

By outsourcing IT support, your organisation can rest assured that a provider will be constantly monitoring its infrastructure with software-based tools.

This allows them to quickly detect and address any issues before they become larger problems as well as guarantee that hardware and software are up-to-date and secure. The provider also manages the daily duties of maintaining the business’s systems along with offering help desk assistance if needed.

What services do outsourced IT support providers offer?

For businesses in the UK, outsourced IT support provides a comprehensive set of services to ensure that their operations run as smoothly and securely as possible. Companies can enjoy a help desk, on-site support and cloud computing solutions–as well as managed backups, disaster recovery plans, email hosting facilities and web development/design. In addition to this, business intelligence analytics monitoring, data storage options and security are all available for an added layer of protection.

How much does outsourced IT support cost?

The cost of outsourced IT support in the UK can be quite different, depending on the services and solutions being supplied by the provider.

Generally speaking, outsourcers bill a flat rate each month based on an organisation’s size as well as its IT complexity.

This includes any extra assistance desired, such as cloud computing or IT consultancy offerings.

How do I choose an outsourced IT support provider?

Choosing the most suitable outsourced IT support provider for your business is essential, and to do so, you should carefully evaluate their services and solutions. Make sure that pricing structures are transparent, as well as any extra fees connected with the contract; this way, you can make an informed decision that best fits your needs.

When selecting an outsourcing provider, it is essential to review their support services and longevity in the industry.

Choosing a supplier with an established track record ensures they provide dependable solutions that stay current with your needs.

What should I look for in outsourced IT support?

When searching for the perfect IT support provider, it is essential to make sure they have the expertise and qualifications necessary for your requirements.

Moreover, ensure that this provider can provide modern solutions meeting industry standards such as data privacy laws.

What are the advantages of outsourced IT support?

With outsourced IT support, businesses in the UK can unlock a wide range of advantages. Companies can take advantage of scalability – pay for what they use and have access to alternative resources as needed. Plus, any technology-related issues will be dealt with promptly by experienced professionals without the need for extra staff or equipment investment.

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