HomeCookie Policy - IT Backbone

BACKGROUND:

This website www.itbackbone.co.uk (“Our Site”) uses Cookies and similar technologiesin order todistinguish you from other users. By using Cookies, we are able toprovide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

  1. Definitions and Interpretation

1.1  In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

“Cookie” means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“personaldata” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
“We/Us/Our” means IT Backbone Limited, a limited company registered in England under company number 06746807, whose registered address is 99/101 Crossbrook Street, Cheshunt, Waltham Cross, EN8 8JR and whose main trading address is Unit 5 Chaucer Business Park, Watery Lane, Kemsing, TN15 6PL.
  1. Information About Us

2.1  Our Site is owned and operated by IT Backbone, a limited company registered in England under company number 06746807, whoseregistered address is 99/101 Crossbrook Street, Cheshunt, Waltham Cross, EN8 8JR and whose main trading address is at Unit 5 Chaucer Business Park, Watery Lane, Kemsing, TN15 6PL.

2.2  Our VAT number is GB126278019.

  1. How Does Our Site Use Cookies?

3.1  Our Site may place and access certainfirst partyCookies on your computer or device. First party Cookies are those placeddirectly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

3.2  By using Our Site, you may also receive certainthird-party Cookies on your computer or device. Third partyCookies are those placed by websites, services, and/orparties other than Us. Third partyCookiesare usedon Our Site for advertising and trend analysis. For more details, please refer to section 4 below.

3.3  All Cookies used by and on Our Site are usedin accordance withcurrent Cookie Law. We may use some or all of the following types of Cookie:

3.3.1 Strictly Necessary Cookies

A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

3.3.2  Analytics Cookies

It is important for Usto understand how you use Our Site, for example, how efficiently you are able tonavigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

3.3.3  Functionality Cookies

Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and rememberingyour saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

3.3.4  Targeting Cookies

It is important for Usto know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understandyou and, in turn, to make Our Site and advertising more relevant to your interests. [Some information gathered by targeting Cookies may also be sharedwith third parties.]

3.3.5  Third Party Cookies

Third partyCookies are not placed by Us; instead, they are placedby third parties that provide services to Us and/orto you. Third partyCookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).

3.3.6  Persistent Cookies

Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those whichremain on your computer or device for a predetermined period and are activated each time you visit Our Site.

3.3.7  Session Cookies

Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deletedwhen you close your browser.

3.4  Cookies on Our Site are not permanent and will expire within two years.

3.5  For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy itbackbone.co.uk/privacy-policy/.

3.6  For more specific details of the Cookies that We use, please refer to the table below.

  1. What Cookies Does Our Site Use?

4.1  The following third partyCookies may be placedon your computer or device:

4.2  Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling usto better understandhow Our Site is used. This, in turn, enablesusto improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, howeverwhilstOur use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable usto continually improve Our Site, making it a better and more useful experience for you.

4.3  The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.

4.4  The analytics service(s) used by Our Site use(s) the following analytics Cookies:

Name of Cookie Purpose & Type Provider
__utma Tracks the number of unique visitors to the site. Google Analytics
__utmb Tracks and stores the number of page views for each unique user. Google Analytics
__utmc To register that the visit ended if a browser gets closed Google Analytics
__utmz Records and stores all of the traffic source information for the current visit. Google Analytics
  1. Consent and Control

5.1  Before Cookies are placedon your computer or device, you will be shown a pop-up requesting your consentto set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you.You may, if you wish, deny consentto theplacingof Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended.

5.2  In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enableyou to choosewhether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies butthis can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

5.3  The links below provide instructions on how to control Cookies in all mainstream browsers:

5.3.1  Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

5.3.2  Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

5.3.3  Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge(Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

5.3.4  Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB

5.3.5  Safari (iOS): https://support.apple.com/en-gb/HT201265

5.3.6  Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

5.3.7  Android:https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en(Please refer to your device’s documentation for manufacturers’ ownbrowsers)

  1. Changes to this Cookie Policy

6.1  We may alter this Cookie Policy at any time.Any such changes will become binding on you on your first use of Our Site after the changes have been made.  You are therefore advised to check this page from time to time.

6.2  In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated

  1. Further Information

7.1  If you would like to know more about how We use Cookies, please contact us at info@itbackbone.co.uk, by telephone on 01322 475440, or by post at Unit 5 Chaucer Business Park, Watery Lane, Kemsing, TN15 6PL.

7.2  For more information about privacy pleaserefer to our Privacy Policy.

7.2.1 itbackbone.co.uk/privacy-policy/


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About

IT Backbone is one of the most trusted and respected names in IT support and managed services. We’ve been delivering IT support and managed services to small to medium businesses in London, the South East, and across the UK since 2008.

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Contact
IT Backbone (Head Office), Unit 5, Chaucer Business Park, Watery Lane, Kemsing, Sevenoaks, Kent, TN15 6PL
Tel: 01322 475 440
info@itbackbone.co.uk

Copyright © 2018 All Rights Reserved by IT Backbone Ltd.
Company Registration No. 06746807. VAT Registration No. GB 126 2780 19
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