IT support Kent


Is your IT support in Kent letting you down? Get the help you need with IT Backbone Ltd

Are you having trouble finding effective IT support in Kent?

Do you feel like you aren’t receiving the help you need in a timely manner?

Are you frustrated by a lack of communication with your IT specialists or the complexity of the solutions they’re recommending?

When you’re running a business, you can’t afford to suffer IT issues. The last thing you need is for your computer systems to crash at an inopportune moment and bring down your entire operation.

IT Backbone Ltd provides private cloud hosting, cybersecurity solutions and training, infrastructure installation, and managed IT services throughout the UK. We help keep the IT systems that are used to support an organisation running smoothly and efficiently, so you can focus on what really matters: running your business!

Our team of technical experts has been helping businesses from all sectors across the UK for years now. We’ll help you improve the quality of your existing IT systems and develop new strategies based on our expert recommendations – not only to keep your business up and running, but also to improve its chances of flourishing in a competitive market.

You’ll enjoy more streamlined business operations through our solid IT service management services, reduce costs by eliminating redundancies in processes and deploying more efficient strategies, and increase business efficiency through proper resource allocation and tracking. Whatever issues you face with your current setup or strategy, we’ll find solutions that work for you.

Our goal is to empower businesses throughout Kent so they can thrive today – and tomorrow, too.

information technology technical support enterprise

The Advantages of Using Outsourced IT Support

  • Eliminate existing redundancies in processes and thereby improve efficiency.
  • Improve scalability.
  • Increase business efficiency.
  • Detect and address technical issues before they arise.
  • Provide peace of mind for business owners.


IT Backbone Ltd: Providing Leading IT Services

  • Many clients trust us as their IT support provider.
  • We offer innovative IT support services.
  • We can provide 24/7 remote IT support.
  • Our services can include unlimited onsite IT support.
  • Our team is composed of highly-experienced IT engineers.
  • We have proven expertise in all aspects of business IT.
  • Our services are directly tailored to each individual business’s needs.
  • We’ve heavily invested in our own infrastructure and staff development to help you better.
  • We can provide a flexible outsourced IT support service.
  • We are highly knowledgeable in a wide range of IT disciplines.
  • We are Cyber Essentials Certified.
  • We can supply cost-effective platforms and tools.
  • You’ll benefit from expert IT strategy advice when you work with us.
  • We offer support and services for both short and long-term projects.
  • You’ll have the advantage of robust and reliable antivirus protection when you work with us.


information technology technical support in Kent


Get the Best IT Services in the UK With IT Backbone Ltd

IT Backbone Ltd is a dedicated IT support firm that offers customised services to our clients, aiming always to not only to meet the unique needs of businesses but also to exceed their expectations. Our commitment to helping businesses grow sets us apart from the rest.

We provide exceptional client services, with a team of proactive engineers who will resolve any issues quickly and easily. We are trusted by many clients as one of the most customer-driven IT partners in the UK, and we strive to ensure businesses get the best value for their IT investments.

Our team is dedicated to helping businesses succeed. From providing reliable and effective IT solutions, to offering ongoing support and advice, we are committed to ensuring businesses have the IT infrastructure they need to operate and grow.

Don’t settle for anything less than the best. Contact IT Backbone Ltd today and get the technical expertise you deserve for your business.

Our clients love us! See what they’re saying about us

Albatross Travel

"I just wanted to say a MASSIVE thank you to you all for your help, patience, tenacity, brainpower, knowledge, expertise and patience during the past year. We have taken giant strides forward in the past 12 months and by this time next year our IT will be almost unrecognisable and so much better for it."

Hannah-Jane Ellery

Group Project Manager

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TPP Recruitment

"TPP Recruitment have been using IT Backbone’s support service since August 2017; we are heavily reliant on the ability of their Service Desk to act quickly to user requests. We submit multiple requests daily and the majority are actioned speedily and we rely on this to ensure business continuity and staff satisfaction with their IT systems."

Jayne Morris

CEO, TPP Recruitment

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Park Lane Casino

"Working with IT Backbone was and continues to be an outstanding experience, an MSP who continuously supports our infrastructure and provides a reliable backbone on a day to day basis for our services, support and escalations. Our latest project with IT Backbone entailed implementing and hosting our very own Virtualised HA Environment; this works flawlessly in conjunction with our gaming providers at the Casino"

Glynne Parsons

Managing Director, Park Lane Casino

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Pearson Whiffin Recruitment

“Pearson Whiffin has been working with IT Backbone for over six years, and in that time a relationship has formed between the two business that is based on trust and respect.As well as handling any day to day support issues that may crop up both quickly and efficiently, they have undertaken several large projects for us. These include an Exchange to Office 365 migration and moving us to a virtual desktop solution. Each project has been well planned and handled professionally and with the best interest of my business in mind.They will always be my first option for any IT needs I have in the future”

Rob Pearson

Director of Pearson Whiffin Recruitment

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Victoria Gate Casino

"As a Casino start-up, we have to choose a company that had the right knowledge and expertise within our industry. We were recommended the services of IT Backbone to discuss our needs and requirement for our new venture. After our first meeting with their team, we knew they understood what is required for a business of our type. IT Backbone and Victoria Gate Casino have been working side by side ever since the launch of the casino. They initially built the entire infrastructure that the casino runs on which includes a multi-node virtualised system while also installing over 30 access points to be accessible from anywhere on the gaming floor; these systems run all of our gaming and back office systems. Their time and effort into making sure everything was up and running for the grand opening was second to none. As expected, everything went to plan, and all systems ran as expected, and has continued to do so. IT Backbone also liaise with our onsite IT administrators to deal with tasks such as arranging to update the servers, assisting with day to day support, and also advising on potential upgrades and or concerns. Having such a professional help desk and technical team on hand really puts the end user at ease”

Kevin Willis

Head of Compliance of Victoria Gate Casino

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IT support in Kent

Improve Your Business With IT Backbone’s First-Rate IT Services

At IT Backbone, we are dedicated to helping your business achieve growth through providing expert IT services and solutions. We tailor our services to meet your needs, from providing daily, ad hoc IT support to entire IT transformations. Our experienced team is here to help you every step of the way and ensure you get the most from your IT investments.

If you’d like to talk to us about your IT needs, please don’t hesitate to email us at or call us on 020 7199 2222. You can learn more about our services and solutions by scheduling a meeting with us, or contacting us. You can also follow us on Twitter or contact us through LinkedIn.

We look forward to hearing from you and helping your business reach its IT goals.

Get Ahead of the Competition With IT Backbone Ltd!

IT Backbone Ltd is a leading IT consulting company that offers unbeatable expertise, cutting-edge solutions and an entirely personalised service to meet each client’s individual needs. By leveraging the latest technologies and methodologies, we help organisations boost productivity, reduce costs, and gain a competitive advantage. Our team of experienced engineers use their knowledge and experience to provide solutions that are tailored to our clients’ specific needs.

Our reputation is second to none, with a proven track record of delivering successful projects consistently. Overall, IT Backbone Ltd offers an unbeatable combination of expertise, solutions and services that can help organisations achieve their goals.

IT Backbone Ltd: The Reliable IT Service You Deserve!

IT Backbone Ltd is a leading IT solutions and services provider, offering everything from IT helpdesk support to comprehensive and reliable services in every aspect of IT to businesses across multiple industries. With experienced and knowledgeable engineers providing round-the-clock support, our team of experts can offer advice on any technical issues that may arise in your business. We pride ourselves on delivering high quality IT services and solutions to our clients, offering professional guidance and timely resolutions to any IT-related problems.

With us on board, you’ll experience a host of benefits. Our specialist engineers will help reduce downtime caused by malfunctioning IT systems. If your business experiences seasonal peaks and troughs or is suddenly in a position where you’re set to grow, we can help you scale instantly, onboarding extra IT support quickly and efficiently. And if you’re worried about the effects on your reputation and your business of the ever-growing threat of cybercrime, our engineers have the expertise to implement robust security solutions that will prevent cybercriminals from infiltrating your IT systems. These are just a few examples of how we could help you meet your goals with our commitment to providing reliable IT support, fast problem resolution and expert guidance.

Keep Your Business Safe from Cyber Threats With IT Backbone Ltd

IT Backbone Ltd is a leading provider of cyber security services that offer comprehensive solutions to protect businesses from the growing number of cyber threats. With our advanced technology and expertise, we can provide customised solutions tailored to your business’s individual needs, helping you keep your data safe and secure. Our team of experts have years of experience in providing industry-leading security measures, ensuring that your business is fully protected at all times.

Moreover, our services can be tailored to suit businesses of all sizes and in all industries. We understand that data security is paramount in today’s digital world and strive to provide the best protection for your business through our comprehensive cyber security services.

Managed IT Services from IT Backbone Ltd – Your One-Stop Shop for Reliable and Secure IT Solutions!

At IT Backbone Ltd, our managed IT services provide the most secure and reliable solutions for your business needs. Our team of highly qualified professionals has years of experience in delivering top-notch IT solutions tailored to meet the unique demands of every client. We are committed to providing timely and efficient service coupled with a focus on customer satisfaction and cost-effectiveness. 

Our managed IT services are not just about IT infrastructure but also encompass a wide range of associated services such as 24/7 technical support, data backups, disaster recovery solutions, system maintenance and more. With our expertise and commitment to providing the best customer service possible, you can rest assured that your business will receive the best quality solutions and support available. Let IT Backbone Ltd take care of all your managed IT services needs to maximise the success of your organisation.

Get the Security and Reliability of a Private Cloud With IT Backbone Ltd

IT Backbone Ltd offers an innovative, secure and reliable private cloud hosting solution that helps businesses of all sizes to stay connected internally among employees and externally with their customers. Our team of certified professionals provide 24/7 technical support and are committed to ensuring that your data is always backed up and safe. Our state-of-the art data centre services have had 100% uptime since being commissioned over 3 years ago.

Our service also provides flexibility and scalability, allowing you to customise the IT solutions we provide according to the specific needs of your business. Our private cloud hosting solution is the perfect choice for companies that require secure and reliable cloud hosting services.

Get All the Answers to Your IT Support Questions in Kent!

Have IT Support Questions? We’ve Got the Answers!

What is included in IT support in Kent?

IT support in Kent includes a range of services that help individuals and organisations to use and manage their information technology (IT) systems effectively. This may include:

  • Help desk support, which provides assistance to users experiencing problems with their IT systems.
  • Technical support to troubleshoot and fix technical issues with users’ systems.
  • Network support, which involves managing and maintaining an organisation’s computer network.
  • Server support, which involves managing and maintaining servers that host an organisation’s applications and data.
  • Cloud support, which involves managing and maintaining cloud-based IT systems.
  • Cybersecurity support, which involves protecting an organisation’s IT systems from cyber threats, safeguarding an organisation’s IT systems from malicious attackers.
  • Email setup and troubleshooting, which ensures that email communication is secure, reliable and efficient for employees and customers alike.

IT support services may be provided in-house by a team of IT professionals or outsourced to a third-party provider such as IT Backbone Ltd.

What does an IT support company in Kent or elsewhere do?

IT support companies in Kent, as elsewhere, provide a range of services to help individuals and organisations use and manage their information technology (IT) systems effectively. This may include help desk support; technical support; network support; server support; cloud support; and cybersecurity support. IT support companies may also offer consulting services to help organisations plan and implement new IT systems or upgrade their existing ones. They may additionally provide training to help users learn how to use new software or systems.

What kind of IT services in Kent or elsewhere can be provided?

One example of IT support services in Kent could be a company that provides technical support to new and existing businesses. This service might include troubleshooting and fixing problems with servers, networks, and other computer systems and providing assistance with installing and configuring software and hardware. The IT service provider might also offer advice on how to improve the efficiency and security of a business’s IT systems. In addition to providing technical support, the IT service provider may also offer consulting services to help businesses plan and implement new IT projects. Other examples of IT services in Kent could include cloud support, cybersecurity support, and help desk support.

What is meant by managed IT services in Kent?

Managed IT services in Kent refer to a type of IT support in which a company provides ongoing management and maintenance of an organisation’s information technology systems. This may include tasks such as monitoring and managing servers, networks, and other computer systems; installing and configuring software and hardware; and providing technical support to users experiencing problems with their IT systems. Outsourced IT services may also include support to help protect an organisation’s systems from cyber threats, and cloud hosting and support, to help manage and maintain cloud-based IT systems. 

With managed IT services, the provider takes on responsibility for the ongoing management and maintenance of an organisation’s IT systems, freeing up the organisation’s own IT staff to focus on more strategic tasks. Managed IT services are often provided on a subscription basis, with the provider charging a fee for their services monthly or annually. To learn more about managed IT services, follow and read our IT Backbone Ltd blog.

What does an IT support engineer in Kent or elsewhere do?

A technician providing IT support in Kent, as elsewhere, is responsible for providing technical support to individuals and organisations. This may include troubleshooting and fixing problems with computer systems, networks, and servers; installing and configuring software and hardware; and providing assistance to users experiencing problems with their IT systems.

An IT support technician may also be responsible for maintaining and updating the organisation’s IT systems. In addition to these tasks, an IT support technician may also be involved in planning and implementing new IT projects, and in providing support to help protect the organisation’s systems from cyber threats.

What qualifications should an IT support in Kent have?

An IT support technician in Kent should possess strong technical skills backed up by considerable experience in the field, with a track record of providing efficient and effective IT support to businesses in a range of industries. This might include knowledge of all major computer hardware components, operating systems such as Windows, OS X, Linux, etc., internet technologies including TCP/IP and DNS protocols, networking equipment such as switches and routers from various manufacturers, active directory or other authentication services for user accounts and access Control Lists (ACLs), and virtualisation technologies like VMWare or Hyper-V for hosting multiple operating system instances on a single machine to conserve resources.

Additionally, an IT engineer should have experience with cloud services such as Amazon Web Services (AWS) or Microsoft Azure which offer platform-as-a-service solutions that eliminate most of the need to manage physical hardware resources directly. It is also important to understand best practices related to end user security and data privacy policies common in organisations.


IT tech support in Kent

In which locations does IT Backbone offer IT support services?

IT Backbone provides IT support services in various locations in Kent. You can find the nearest location to you by clicking on the location list below:


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