Managed Services

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A managed service provider (MSP) provides its clients with IT services including network, application, infrastructure and security, along with support and administration, either on a client’s premises or in a third party data centre.

IT Backbone helps clients with every aspect of managed services. Whether we can help manage all aspects of your IT infrastructure including domain name renewals and changes, server and workstation patching, security testing and protection, IT Backbone will provide a bespoke solution that works for your business and your needs. We don’t believe in selling generic solutions, packages or take a one-size-fits-all approach.

Cloud Hosting

At IT Backbone we offer a number of cloud computing solutions, including hosted desktops, emails, backup and disaster recovery, server virtualisation, remote desktops, storage solutions, and many more. IT Backbone have invested heavily in a hosting solution that gives the performance and availability that you would expect from any cloud provider. Using enterprise class hardware from HP, Cisco and Palo Alto and virtualisation technologies from VMware we have built and environment that spans multiple sites with redundant hardware and internet links.

We can ensure that your data is snapshotted hourly and replicated offsite in the unlikely event of a DR incident. The environment is constantly maintained and managed for capacity directly by our team at IT Backbone’s head office.

As this environment is completely owned and managed by us, we can guarantee your data remains within UK datacentres at all times.

We can provision MPLS connectivity from your location directly to your servers, use VPN connectivity or a combination of both, to provide additional redundancy. Each client is provided with their own network within the environment with options around the type firewalls that suit the business needs.

Microsoft 365

Microsoft 365 offers all the Microsoft Office applications you have been used to over the years in a cloud-based solution. Use the likes of Outlook, Word, Excel, PowerPoint, and many more on any device, anywhere. Microsoft 365 is provided on a subscription basis, with automatic updates included, so you are always running on the latest version of the software without upgrading to newer licenses like with past OEM versions of Microsoft Office.

As well as email, this cloud-based solution provides flexibility, with built-in security and collaboration tools. Work together on projects and documents with file sharing capabilities using SharePoint, calendar sharing, and team chat functionality and conferencing tools through Teams. Work together in real time from different locations. Built-in cloud storage comes as standard with Microsoft OneDrive.

IT Backbone directly manages, maintains and supports the entire Microsoft 365 suite, optimising its features and resources for your business needs. We can coordinate the entire project to migrate your Office into the cloud.

 

Take a look at some of the industries our clients work in here

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