IT Backbone has joined CompTIA

July 6, 2021

IT Backbone has joined CompTIA as a corporate member, to connect with a global community dedicated to IT professionals, innovation and training in technology.

The Computing Technology Industry Association (CompTIA) is a leading voice and advocate for the $5 trillion global information technology ecosystem; and the estimated 75 million industry and tech professionals who design, implement, manage and safeguard the technology that powers the world’s economy.

Jason Chaplin, IT Backbone’s Managing Director, says: “We’re excited to join CompTIA as a corporate member, to demonstrate our commitment to the IT and technology industry globally, as well as the prospect of connecting with our peers and thought leaders. We know that there’s huge value to businesses in encouraging knowledge sharing, supporting further training and networking with our fellow professionals.”

Key metrics

We’re proud of how we perform

15 mins

Avg. response time

< 2 hours

Avg. resolution time

100%

positive feedback

79%

First contact resolution