Is your IT support in Rochester not up to scratch?


It is our goal to provide you with the support you need at IT Backbone Ltd

Are you having trouble finding effective information technology support in Rochester?

Are you feeling that you’re not being provided with the information technology help you need when you need it?

Do you feel frustrated by the lack of communication that appears between you and IT support companies, as well as the complexity of the solutions they are suggesting?

You cannot afford to suffer from IT issues when you are looking to run a successful business. The last thing you need is for your computer systems to crash at an inopportune moment and bring down your entire operation.

IT Backbone Ltd specialises in private cloud hosting, cybersecurity solutions and training, infrastructure installation, and managed Info tech support services. We help keep the IT systems that are used to keep an organisation running smoothly and efficiently, so you can focus on what really matters: running your business.

For years now, our team of technical experts has been helping businesses from across a wide range of sectors across the UK with their software needs. With the help of our experts, we will help you improve the quality of your existing IT systems, as well as develop new strategies based on our expert recommendations – not only to keep your business up and running but to improve its chances of prospering in a competitive market as well.

Using our solid IT management services, you’ll enjoy more streamlined business operations, eliminate redundancy in processes and deploy strategies that are more effective and efficient, and improve business efficiency through efficient resource allocation and tracking, making your business more efficient. Whether you have an issue with your current setup or strategy, we will find a solution that will work for your needs.

In order for businesses to thrive today – and tomorrow – we want to empower them with the tools they need to succeed.

Outsourcing your IT support can have a number of benefits

  • Redundancies in existing processes can be eliminated so that efficiency can be improved.
  • Enhance the scalability of your system.
  • Make your business more efficient.
  • Achieve preventive maintenance by detecting and resolving technical issues as early as possible.
  • We provide peace of mind to the owners of businesses.

Provider of leading IT services – IT Backbone Ltd

  • Our IT support service is trusted by a large number of clients.
  • Providing innovative IT support services is what we do best.
  • Whether you require IT support on a daily basis or 24/7, we can help.
  • Our services can include unlimited onsite IT support.
  • In our team, you will find IT engineers with a wealth of experience.
  • We have proven expertise in all aspects of business IT.
  • Every business’s needs are addressed directly by our services, which are directly tailored to meet those needs.
  • We have invested a lot in our own infrastructure and staff development to ensure that we can better serve you.
  • It is our goal to provide a flexible and reliable service for outsourced IT support.
  • In addition to being highly knowledgeable in many areas of IT, we can help you with any project you need.
  • Our company is Cyber Essentials Certified.
  • Platforms and tools are available from us at a cost you can afford.
  • With our help, you’ll receive expert advice when it comes to IT strategy.
  • As a company, we offer both short-term and long-term project support and services.
  • The best advantage of working with us is that you will be protected from viruses in a robust and reliable way.

IT Backbone Ltd can provide you with the best IT services in the UK

In addition to providing our clients with bespoke IT services, IT Backbone Ltd strives to meet the unique needs of businesses and go beyond their expectations whenever possible. In doing so, we strive to continue to provide the best IT support possible to each individual client. We stand out from the competition because of our commitment to helping businesses grow.

It is our goal to provide exceptional client service to our clients, with a team of proactive engineers available to resolve any issues quickly and easily. Our company strives to ensure that businesses get the highest value for their IT investments as one of the UK’s most client-driven IT providers, and we strive to be a leading company in this field.

Our team is dedicated to helping businesses succeed. We are committed to providing businesses with the IT infrastructure that they need in order to operate and grow their businesses, from providing reliable and effective IT solutions to providing ongoing support and advice.

Don’t settle for anything less than the best. Let IT Backbone Ltd help you achieve the technical expertise you deserve for your business today by contacting us and learning more.

We enjoy a great reputation among our clients!

See what they’re saying about us

Casino Compliance Ltd

"We have used IT Backbone’s services on a number of casino projects, ranging from consultancy right the way through to full IT systems deployments. We have found their knowledge and professionalism a cut above the rest, due to the nature of the business, we have to be sure we choose the right partners. We began trading with IT Backbone four years ago on a renowned London Casino, the way that IT Backbone managed this project has meant we have since used their services for many subsequent casino projects. “It is always hard finding companies that understand the industry and business needs; however, with Jason and his team at our disposal, we wouldn’t hesitate to recommend their services"

David Mills

Managing Director of Casino Compliance Ltd

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TPP Recruitment

"TPP Recruitment have been using IT Backbone’s support service since August 2017; we are heavily reliant on the ability of their Service Desk to act quickly to user requests. We submit multiple requests daily and the majority are actioned speedily and we rely on this to ensure business continuity and staff satisfaction with their IT systems."

Jayne Morris

CEO, TPP Recruitment

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Park Lane Casino

"Working with IT Backbone was and continues to be an outstanding experience, an MSP who continuously supports our infrastructure and provides a reliable backbone on a day to day basis for our services, support and escalations. Our latest project with IT Backbone entailed implementing and hosting our very own Virtualised HA Environment; this works flawlessly in conjunction with our gaming providers at the Casino"

Glynne Parsons

Managing Director, Park Lane Casino

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Pearson Whiffin Recruitment

“Pearson Whiffin has been working with IT Backbone for over six years, and in that time a relationship has formed between the two business that is based on trust and respect.As well as handling any day to day support issues that may crop up both quickly and efficiently, they have undertaken several large projects for us. These include an Exchange to Office 365 migration and moving us to a virtual desktop solution. Each project has been well planned and handled professionally and with the best interest of my business in mind.They will always be my first option for any IT needs I have in the future”

Rob Pearson

Director of Pearson Whiffin Recruitment

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Victoria Gate Casino

"As a Casino start-up, we have to choose a company that had the right knowledge and expertise within our industry. We were recommended the services of IT Backbone to discuss our needs and requirement for our new venture. After our first meeting with their team, we knew they understood what is required for a business of our type. IT Backbone and Victoria Gate Casino have been working side by side ever since the launch of the casino. They initially built the entire infrastructure that the casino runs on which includes a multi-node virtualised system while also installing over 30 access points to be accessible from anywhere on the gaming floor; these systems run all of our gaming and back office systems. Their time and effort into making sure everything was up and running for the grand opening was second to none. As expected, everything went to plan, and all systems ran as expected, and has continued to do so. IT Backbone also liaise with our onsite IT administrators to deal with tasks such as arranging to update the servers, assisting with day to day support, and also advising on potential upgrades and or concerns. Having such a professional help desk and technical team on hand really puts the end user at ease”

Kevin Willis

Head of Compliance of Victoria Gate Casino

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We can help you improve your business by providing you with first-class IT services from IT Backbone

IT Backbone provides a wide range of IT services, as well as solutions, that will help you grow your business by assisting with its growth. The services we provide can be tailored to meet your needs, from simple ad hoc IT support to the complete transformation of your IT environment. There is no doubt that you can rely on our experienced team to assist you every step of the way and ensure you maximise your investment in IT.

If you’d like to talk to us about your IT needs, please don’t hesitate to email us at or call us on 020 7199 2222. In order to learn more about what we offer, we encourage you to schedule a meeting with us or get in touch with us via our website. It is also possible to follow us on Twitter or to reach out to us on LinkedIn.

Our team is looking forward to hearing from you and helping you reach your business’ IT goals in the near future.

Get ahead of the competition with IT Backbone Ltd!

As a leading IT consulting firm, IT Backbone Ltd is one of the leading companies in its field because it offers unbeatable expertise, cutting-edge solutions, and a completely personalised service to meet each client’s individual requirements. Through the use of the latest technologies and methodologies, we are able to help organisations boost productivity, reduce costs, and gain a competitive advantage through our services. A team of highly experienced engineers uses their knowledge and experience to provide our clients with custom-tailored solutions that fit their specific needs and requirements.

There is no doubt that our reputation is second to none, and we have delivered successful projects consistently for years. A comprehensive range of expertise, solutions, and services is available from IT Backbone Ltd, which can be used to assist organisations in achieving their goals.

With IT Backbone Ltd, you receive the reliable IT support you need!

IT Backbone Ltd is a leading IT solutions and services provider, offering everything from IT helpdesk support to comprehensive and reliable services in every aspect of IT to businesses across multiple industries. Providing round-the-clock support for all your technical issues, our team of experienced and knowledgeable engineers is able to provide advice on any technical issue that may arise in your business as a whole. Combined with professional advice and quick resolutions for any problems related to IT, our commitment to providing high-quality IT services and solutions to our clients is something we take a lot of pride in.

It is our intention to provide you with a wide range of benefits when you choose us There is no need to worry about downtime caused by malfunctioning computer systems when our engineers can help. When your business experiences seasonal peaks and troughs or is suddenly facing a situation in which you are about to grow, we can help you scale up and grow instantly by bringing on extra IT support quickly and efficiently. If you are worried about the effects of the ever-expanding cybercrime threat on your reputation and your business, our engineers are well-versed in implementing robust security solutions that will prevent cybercriminals from infiltrating your IT systems and causing significant damage. With our commitment to providing reliable IT support, fast problem resolution, and expert guidance, we can help you achieve your business goals, regardless of the type or size of your company.

Make sure your business is protected against cyber threats by working with IT Backbone Ltd

IT Backbone Ltd is a leading provider of cyber security services that offers comprehensive solutions to help businesses protect themselves from the growing number of cyber threats that are prevalent today. With our innovative technology and expertise, we are able to provide a range of customised solutions to suit the individual needs of your business, helping you to protect your valuable data. Our team of experts has years of experience when it comes to providing industry-leading security measures to guarantee that your business is always kept safe and secure.

We are also happy to offer clients a wide range of services tailored to suit every industry and business size. Data security has become increasingly important in today’s digital world. That is why we provide our clients with a comprehensive range of cyber security services that are designed to provide the best possible protection for their businesses in this digital age.

IT Backbone Ltd – Your one-stop shop for reliable and secure IT solutions, offering a wide range of enhanced IT services!

Whether you need a managed IT service for your company, no matter its size, IT Backbone Ltd offers the most secure and reliable IT solutions available. The highly qualified professionals on our team have years of experience in the industry of delivering top-notch IT solutions tailored to meet the unique demands of clients of any size and type. We are committed to providing timely and efficient service coupled with a focus on client satisfaction and cost-effectiveness.

Regardless of the size or complexity of your IT infrastructure, we can deliver a comprehensive range of IT services, including IT infrastructure design, installation, training, support services, data backups, disaster recovery solutions, as well as system maintenance. As a result of our expertise and commitment to providing the best possible client support, you can be confident that your business is receiving the highest quality solutions and support available. If you would like to ensure your organisation’s success by taking care of all the IT needs that arise from your managed IT services, then IT Backbone Ltd can help.

Get the security and reliability of a private cloud with IT Backbone Ltd

As part of its private cloud hosting offer, IT Backbone Ltd provides businesses of many sizes with a scalable, reliable and innovative solution, which will enable them to stay connected internally within their own organisation and externally with their clients. There is no doubt that our qualified team of professionals can meet and exceed all of your expectations in terms of providing 24/7 technical support and ensuring that your data is always backed up and protected.

Unlike other IT companies, we provide our clients with the flexibility and scalability they require, so you can tailor the IT solutions we provide to suit the specific needs of your business. There are many companies that need secure and reliable cloud hosting services, so our private cloud hosting solution is the perfect choice for them.

Get all the answers to your IT support questions in Rochester!

In terms of Rochester IT support, what is included in the package?

As part of IT support in Rochester, companies offer a variety of services that help individual and organisational users manage and use their IT systems in a more effective way. This may include:

  • Help desk services provide assistance to users who are experiencing problems with their IT systems via telephone or email.
  • Troubleshooting and solving technical problems with the user’s system, as well as ongoing technical support.
  • Network support, which involves managing and maintaining an organisation’s computer network.
  • Managing and maintaining servers that are used by an organisation to host applications and data.
  • Cloud support, or the management and maintenance of cloud-based IT systems.
  • Cybersecurity support, which includes safeguarding an organisation’s IT systems from attacks.
  • The setup of email accounts and troubleshooting of email issues, which ensures that employees and clients are able to communicate securely, reliably and efficiently.

Support services for IT systems may be provided in-house by a team of IT professionals or outsourced to third-party companies such as

What does an IT support company in Kent or elsewhere do?

Information technology support Kent and beyond that offer a range of services that can assist individuals and organisations in making the most out of their systems. As a part of this service, IT businesses can provide help desk support, technical support, network support, server support, cloud support, and cybersecurity support. It is also possible for IT support companies to offer consulting services to help organisations either plan and implement new IT systems or upgrade their existing IT systems as part of their support services. As part of their services, they may also provide training for users to help them learn how to use new software or systems.

What kind of IT services can I receive in Kent or elsewhere here in the UK?

An example of a service for IT support in Kent and beyond is providing technical support to businesses of all sizes. There may be a variety of tasks that are included in this service, including troubleshooting and fixing problems in servers, networks, and other computer systems and assisting with installing and configuring software and hardware as necessary. It is also possible for the IT service provider to offer advice on how to make a business’s IT systems more efficient and secure as well. In addition to providing technical support, the IT service provider may also offer consulting services to help businesses plan and implement new IT projects. There are many other types of IT support services, and some of them include cloud services, cybersecurity services, and help desk support.

In Royal Tunbridge Wells, what do managed IT services cover?

It is important to note that managed information technology support in Royal Tunbridge Wells refers to a type of IT support where a company provides ongoing management and maintenance of an organisation’s information technology systems. There are various tasks that may be included in this job description, such as monitoring and maintaining servers, networks, and other computer systems; installing and configuring software and hardware; and providing technical support to users experiencing difficulties with their IT systems.

An organisation’s outsourced IT services may also include support related to protecting systems from cyber threats, as well as cloud hosting and consulting services that can assist organisations with integrating and managing cloud-based IT systems.

It is important to note that managed IT enables the provider of IT services to take over responsibility for the ongoing management and maintenance of an organisation’s IT systems, thereby freeing up in-house IT staff to focus on more strategic tasks. It is common for managed IT services to be provided on a subscription basis, with the provider requiring a fee per month or per year. In order to learn more about managed IT support in Royal Tunbridge Wells and other areas, we suggest you follow and read the blogs here at IT Backbone Ltd.

In Ramsgate, or anywhere else in the UK, what does an IT support engineer do?

Engineers that provide IT support in Ramsgate and beyond are responsible for giving technical support to individuals and organisations in order to operate effectively. An IT professional’s duties may include troubleshooting, diagnosing, and fixing problems with computer systems, networks, and servers; installing and adjusting software and hardware; and providing assistance to users experiencing problems with their IT systems.

As part of their job description, an IT support Ramsgate may also be responsible for maintaining and updating the technology systems within the organisation. Besides these tasks, IT support technicians may also be responsible for planning and implementing new IT projects, as well as providing support to help protect the organisation’s systems from cyber attacks.

What qualifications should an IT support expert in Rochester have?

A provider of IT support in Rochester must possess strong technical skills complemented by considerable experience in the field, as well as a track record of providing efficient and effective IT support to businesses in a variety of industries. One must also possess a thorough comprehension of computer hardware components, operating systems like Windows, OS X and Linux, internet technologies such as TCP/IP and DNS protocols, networking equipment from different manufacturers, authentication services such as active directory, ACLs, and virtualisation platforms such as VMWare or Hyper-V.

Furthermore, an IT engineer should be proficient in cloud-based resources like Amazon Web Services (AWS) or Microsoft Azure, which both provide platform-as-a-service solutions that eliminate the majority of the need to manage physical hardware resources directly. It is also important to understand best practices related to end-user security and data privacy policies common in organisations.

If you’re interested in IT support, then you won’t want to miss our IT blog. With a wealth of information and insights, including the latest news and informative articles, our blog is the perfect resource to expand your knowledge on this topic. Come and discover it today, and we’ll be delighted to share our expertise with you.

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