Do you have a problem with your IT support in Gravesend?


IT Backbone Ltd provides you with the help and support you need

Are you having trouble finding effective IT support in Gravesend?

Feeling like you are not getting the I.T. support you need in a timely manner?

Are you frustrated by a lack of communication from IT support companies or the complexity of the solutions they recommend to you?

Having to deal with IT issues is not an option when you are running a business. The last thing you need is for your computer systems to crash at an inopportune moment and bring down your entire operation.

As a provider of private cloud hosting, cybersecurity solutions and training, infrastructure installation, and managed IT support services across the UK, IT Backbone Ltd is the ideal partner for you. In order to keep your organisation’s IT systems running efficiently and smoothly, our team provides a wide range of IT support services to ensure that you can focus on what’s most important to you: running your company.

For many years now, our technical experts have been providing assistance to businesses across the whole of the UK in IT. It is our duty to assist you with improving the quality of your existing IT systems and creating new strategies based on our expert recommendations – not only for keeping your business running but also for improving its chances of flourishing in a competitive market in the future.

Our IT management services will allow you to reap the benefits of more streamlined business operations, reduce costs through the elimination of redundancies in processes, implement more efficient strategies, and bolster the efficiency of your business through proper resource allocation and tracking. Whatever issues you face with your current setup or strategy, we’ll find solutions that work for you.

Efforts are underway to empower businesses throughout Gravesend in order to ensure they are able to thrive today – and tomorrow as well.

An overview of the advantages of outsourcing IT support to a third party

  • Eliminate existing redundancies in processes and thereby improve efficiency.
  • Scalability can be improved.
  • Enhance the efficiency of your business.
  • Achieve preventive maintenance by detecting and resolving technical issues as early as possible.
  • We provide peace of mind to the owners of businesses.

The leading provider of IT services and solutions: IT Backbone Ltd

  • We have a great deal of trust from our clients as their IT support provider.
  • As an IT support company, we offer innovative solutions for your IT problems.
  • We can provide 24/7 remote IT support.
  • Our services can include unlimited onsite IT support.
  • In our company, we have a team of highly qualified IT engineers.
  • We have proven expertise in all aspects of business IT.
  • It is our goal to tailor our services directly to the needs of each and every business.
  • We’ve heavily invested in our own infrastructure and staff development to help you better.
  • It is our goal to provide a flexible and reliable service for outsourced IT support.
  • With our expertise in a wide range of IT disciplines, we are able to offer a wide range of solutions.
  • We are Cyber Essentials Certified.
  • We can supply cost-effective platforms and tools.
  • Whenever you work with us, you will be able to benefit from our expertise in IT strategy.
  • We offer support and services for both short and long-term projects.
  • Working with us will give you the advantage of robust and reliable antivirus protection that is tailored to your needs.

IT Backbone Ltd is the best provider of IT services in the UK

We are IT Backbone Ltd, a dedicated IT support firm that works with businesses to solve their IT challenges. We offer a wide range of customised IT services to our clients, aiming never just to meet their unique needs but to exceed them as well. There is no other firm like ours that is as dedicated to helping businesses grow as we are.

As part of our total client satisfaction program, we offer a team of proactive engineers to resolve any issues we encounter as quickly and efficiently as possible. We are one of the most client-driven IT partners in the UK, and we never fail to work with our clients to make sure they get the most value from their IT investments through our services.

A key part of our team’s goal is to help businesses succeed through our services. Whether it is providing reliable and effective IT solutions or ensuring businesses have ongoing support and advice, we are committed to making sure businesses have the IT infrastructure they need in order to be successful.

If you want the best, you shouldn’t settle for anything less than that. It is time for your business to get the technical expertise it deserves. Contact IT Backbone Ltd today for a free consultation.

There is no doubt that our clients love us!

Take a look at what they have to say about us

Casino Compliance Ltd

"We have used IT Backbone’s services on a number of casino projects, ranging from consultancy right the way through to full IT systems deployments. We have found their knowledge and professionalism a cut above the rest, due to the nature of the business, we have to be sure we choose the right partners. We began trading with IT Backbone four years ago on a renowned London Casino, the way that IT Backbone managed this project has meant we have since used their services for many subsequent casino projects. “It is always hard finding companies that understand the industry and business needs; however, with Jason and his team at our disposal, we wouldn’t hesitate to recommend their services"

David Mills

Managing Director of Casino Compliance Ltd

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TPP Recruitment

"TPP Recruitment have been using IT Backbone’s support service since August 2017; we are heavily reliant on the ability of their Service Desk to act quickly to user requests. We submit multiple requests daily and the majority are actioned speedily and we rely on this to ensure business continuity and staff satisfaction with their IT systems."

Jayne Morris

CEO, TPP Recruitment

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Park Lane Casino

"Working with IT Backbone was and continues to be an outstanding experience, an MSP who continuously supports our infrastructure and provides a reliable backbone on a day to day basis for our services, support and escalations. Our latest project with IT Backbone entailed implementing and hosting our very own Virtualised HA Environment; this works flawlessly in conjunction with our gaming providers at the Casino"

Glynne Parsons

Managing Director, Park Lane Casino

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Pearson Whiffin Recruitment

“Pearson Whiffin has been working with IT Backbone for over six years, and in that time a relationship has formed between the two business that is based on trust and respect.As well as handling any day to day support issues that may crop up both quickly and efficiently, they have undertaken several large projects for us. These include an Exchange to Office 365 migration and moving us to a virtual desktop solution. Each project has been well planned and handled professionally and with the best interest of my business in mind.They will always be my first option for any IT needs I have in the future”

Rob Pearson

Director of Pearson Whiffin Recruitment

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Victoria Gate Casino

"As a Casino start-up, we have to choose a company that had the right knowledge and expertise within our industry. We were recommended the services of IT Backbone to discuss our needs and requirement for our new venture. After our first meeting with their team, we knew they understood what is required for a business of our type. IT Backbone and Victoria Gate Casino have been working side by side ever since the launch of the casino. They initially built the entire infrastructure that the casino runs on which includes a multi-node virtualised system while also installing over 30 access points to be accessible from anywhere on the gaming floor; these systems run all of our gaming and back office systems. Their time and effort into making sure everything was up and running for the grand opening was second to none. As expected, everything went to plan, and all systems ran as expected, and has continued to do so. IT Backbone also liaise with our onsite IT administrators to deal with tasks such as arranging to update the servers, assisting with day to day support, and also advising on potential upgrades and or concerns. Having such a professional help desk and technical team on hand really puts the end user at ease”

Kevin Willis

Head of Compliance of Victoria Gate Casino

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With IT Backbone’s first-rate IT services, you can improve the performance of your business

IT Backbone provides a wide range of IT services, as well as solutions, that will help you grow your business by assisting with its growth. The amount of support we provide to you can be as simple as ad hoc IT support or as complex as providing complete IT transformation services. Our experienced team is here to help you every step of the way and ensure you get the most from your IT investments.

The best way to get in touch with us is by emailing us at or calling us on 020 7199 2222 if you have any questions about your IT needs. Contact us to learn more about our services and solutions, or schedule a meeting with us so that we can explain them to you in more detail. In addition to this, you can also follow us on Twitter or get in touch through LinkedIn.

We look forward to working with you and helping you meet your business’s IT goals in the future.

Take advantage of IT Backbone Ltd to get ahead of the competition!

In order to offer the best service to our clients, IT Backbone Ltd is a leading IT consulting firm that provides unrivalled expertise, cutting-edge solutions and an entirely personalised service to address the specific requirements of every client. Taking advantage of the latest technologies and methodologies, we help organisations gain a competitive advantage by boosting productivity, reducing costs, and reducing risks. There is no doubt that we are a team of experienced engineers who are able to provide a variety of solutions tailored to the specific needs of our clients.

The reputation of our company is second to none, with a long track record of delivering successful projects on time and on budget. Overall, IT Backbone Ltd offers an unbeatable combination of expertise, solutions and services that can help organisations achieve their goals.

Providing you with the reliable IT services you deserve

There is no doubt that IT Backbone Ltd is one of the leading providers of IT solutions, as well as services to businesses in various fields of technology, offering everything from IT helpdesk support to comprehensive and reliable services across all areas of IT. In addition to providing round-the-clock support, our staff of engineers will be happy to provide advice on any technical issues which may arise in your business. With the aim of delivering high-quality IT services and solutions to our clients, we strive to provide technical support, professional guidance, and timely resolution to any IT-related problems that may arise.

If you decide to join us, you’ll be able to enjoy a host of advantages. It is our responsibility to ensure that downtime caused by malfunctioning IT systems is reduced as much as possible by our technicians. The right type of IT support is crucial if your business experiences seasonal peaks and troughs or is suddenly in a position where you are set to grow, and we can help you scale instantly by onboarding extra IT support in a timely and cost-effective manner. If you are worried about the effects of the ever-expanding cybercrime threat on your reputation and your business, our engineers are well-versed in implementing robust security solutions that will prevent cybercriminals from infiltrating your IT systems and causing significant damage. The above are just some examples of how we can be of assistance to you as a result of our commitment to providing reliable IT support, fast problem resolution, and expert guidance.

Keep your business safe from cyber threats with IT Backbone Ltd

In response to the growing number of cyber threats that businesses face, IT Backbone Ltd has become one of the leading providers of cyber security services, offering comprehensive solutions to protect businesses. With our advanced technology and expertise, we can provide customised solutions tailored to your business’s individual needs, helping you keep your data safe and secure. Ensure that your business is fully protected at all times with the help of a team of experts with years of experience in providing industry-leading security solutions.

Furthermore, the services we provide can be tailored to suit the needs of businesses of all sizes and in a wide variety of industries. Data security has become increasingly important in today’s digital world. That is why we provide our clients with a comprehensive range of cyber security services that are designed to provide the best possible protection for their businesses in this digital age.

Our managed IT services offer you trustworthy and secure solutions for your IT business, all under one roof!

IT Backbone Ltd provides its clients with a wide range of managed IT services to help them run their businesses more efficiently and effectively. There is no doubt that our team is highly qualified and experienced in providing top-notch IT solutions customised according to the unique requirements of our clients. Throughout our organisation, we are committed to the delivery of timely and efficient service, coupled with a focus on client satisfaction and cost-effectiveness.

A variety of services are included with our managed IT services, which do not only cover IT infrastructure, but also a wide range of associated services as well, including 24/7 technical support, data backups, disaster recovery solutions, system maintenance, and more. With our expertise and commitment to providing the best client support possible, you are assured that your business will receive the best quality solutions and support available. If you would like to ensure your organisation’s success by taking care of all the IT needs that arise from your managed IT services, then IT Backbone Ltd can help.

Get the security and reliability of a private cloud with IT Backbone Ltd

With its innovative, secure, and reliable private cloud hosting solution, IT Backbone Ltd has made it easier for businesses of all sizes to stay connected internally among employees and externally with clients in order to boost their productivity. The experts on our team are devoted to ensuring that your data is always backed up and protected. We provide 24/7 technical support to ensure that your data is always accessible.

The IT solutions we offer are also flexible and scalable, so you can select the particular IT solutions you need according to the specific needs of your business. Our private cloud hosting solution is the perfect choice for companies that require secure and reliable cloud hosting services.

You can get all the answers to your IT support questions in Gravesend right here!

IT support in Gravesend includes a wide range of services – what are some of them?

IT support in Gravesend includes a range of services that help individuals and organisations to use and manage their information technology (IT) systems effectively. It may include any of the following:

  • Help desk services are provided to users when they encounter problems with their computer systems.
  • Technical support to troubleshoot and resolve technical issues with the user’s systems.
  • Network support, such as managing and maintaining a company’s computer network.
  • Server support, which involves managing and maintaining the servers that host a company’s data and applications in order to ensure their continuity.
  • Support for cloud-based IT systems, which involves management and maintenance.
  • Cybersecurity support, which involves building up a security framework around an organisation’s IT systems so as to safeguard them from cyber threats and malicious attacks.
  • Setup, troubleshooting, and maintenance of emails to ensure that clients and employees have access to reliable, secure, efficient and secure communication.

As part of IT support services, it is possible to provide in-house support to a team of IT professionals or outsource the support to a third-party provider such as

What does an IT support company in Kent or elsewhere do?

Info tech support Kent, as well as elsewhere in the country, that offer a range of services that can help individuals and organisations use and manage their information technology (IT) systems in an efficient manner. This may include help desk support; technical support; network support; server support; cloud support; and cybersecurity support. There are a variety of IT support companies that also provide consulting services to help organisations plan and implement new IT systems, or upgrade their existing ones, according to their needs. It is also possible that they will provide training to help users learn how to use the new software or system that they’re working with

In Kent and elsewhere in the country, what is the kind of IT support that can be provided?

When it comes to seeking IT support in Kent or neighbouring regions, businesses have a plethora of options at their disposal. There are companies that offer tech support to both new and established businesses. Among other things, this service could include troubleshooting and fixing problems with servers, networks, and other computer systems, as well as helping you to install and configure software and hardware effectively. The IT service provider might also offer advice on how to improve the efficiency and security of a business’s IT systems. Aside from providing technical support, the IT service provider may also offer consulting services to help businesses plan and implement new IT projects as part of their IT support services. Among the other IT support service company offers, there are cloud services, cybersecurity services, and help desk support, to name just a few.

What is meant by managed IT services in Herne Bay?

An organisation might benefit from managed IT support Herne Bay so that its IT systems can be maintained and managed in a proactive manner. There are various tasks that may be included in this job description, such as monitoring and maintaining servers, networks, and other computer systems; installing and configuring software and hardware; and providing technical support to users experiencing difficulties with their IT systems.

In addition to providing IT services, outsourced IT services can include cyber threat protection for the organisation’s systems and cloud management and support to help manage and maintain the organisation’s cloud-based IT systems.

With managed IT services, the provider takes on responsibility for the ongoing management and maintenance of an organisation’s IT systems, freeing up the organisation’s own IT staff to focus on more strategic tasks. A managed IT service is often provided on a subscription basis, with the provider charging a monthly or yearly fee for the services they provide. For more information about managed IT support in Herne Bay and elsewhere in the country, follow and read the blog at IT Backbone Ltd for more information.

In Gillingham or elsewhere in the UK, what is the role of an IT support engineer?

The role of a technician who provides IT support in Gillingham, as well as anywhere else, is to provide support to both individuals and organisations in need of technical assistance. An IT professional’s duties may include troubleshooting, diagnosing, and fixing problems with computer systems, networks, and servers; installing and adjusting software and hardware; and providing assistance to users experiencing problems with their IT systems.

In addition to providing technical support, an IT support Gillingham may also be required to maintain and update the organisation’s information technology systems. It is also possible for an IT support technician to be involved in the planning and implementation of new IT projects as well as in providing assistance in identifying and preventing cyber threats.

What qualifications should an IT support expert in Gravesend have?

Technicians offering IT support in Gravesend should have a strong technical background and be able to back up their skills with a great deal of experience in the field, with a track record of providing efficient and effective support to businesses across a range of industries.

Technology expertise requires a comprehensive understanding of computer hardware components, operating systems like Windows, OS X and Linux, networking equipment from different manufacturers, internet technologies such as TCP/IP and DNS protocols, authentication services including active directory, ACLs, and virtualisation technologies like VMWare or Hyper-V to effectively execute multiple operating systems instances in a single machine to reduce resource consumption.

Moreover, IT engineers must be familiar with cloud computing services such as Amazon Web Services (AWS) or Microsoft Azure, which provide platform-as-a-service solutions that remove the need for most IT engineers to manage physical hardware equipment directly.

Furthermore, it is important for them to have a good understanding of the best practices associated with end-user security and data privacy policies that are widely used in companies.

Get ready to broaden your knowledge on IT support with our comprehensive IT Backbone blog. Featuring a wide range of information and insights, including the latest news and informative articles, our blog is the perfect resource for you. Come and explore it now, and we’ll be happy to share our expertise with you.

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