Get managed IT support from IT Backbone Limited – Expert solutions for your business needs.


If you’re looking for a reliable managed IT support provider, look no further than IT Backbone Limited! Our cutting-edge services guarantee 24/7 monitoring and resolution of any technical difficulties, allowing you to concentrate on the heart of your business operations.

Our comprehensive packages provide your business with the highest quality IT services tailored to meet all of your specific needs. Take advantage of our expertise and get the most out of every technology investment you make.

With us, we can guarantee that your systems remain secure, up-to-date and running as efficiently as possible. We offer a wide range of managed services including desktop support, server services, storage and backup solutions; network support; cloud computing solutions etc. so that everything is taken care of quickly and effectively.

Our certified professionals possess the skill and knowledge to manage all areas of your business’s IT from start to finish. We are proud of our expedient responses to any issue or request so that you never have to wait days for an answer.

At our company, we recognise the value of managed IT support and are devoted to delivering dependable yet budget-friendly solutions for companies, both large and small. We want you to get the most out of your tech investments while ensuring that all your systems perform at their optimum level.

You can have full faith that any potential woes will be dealt with quickly and competently. Our team of certified professionals is available 24/7 to guarantee that your requests or difficulties are attended to promptly and thoroughly.

To help your business stay ahead of any potential issues, we offer preventative maintenance services. Our team is composed of highly trained professionals who are up-to-date with the latest developments in technology to ensure that each project you have is finished quickly and without interruption.

Allow us to handle all of your IT needs so you can return to the tasks that matter most – successfully managing your business.

Managed IT support

Unlock the limitless perks with our list of features and benefits.

  • Maximise operational efficiency with rock-solid IT service management solutions.
  • Cut costs by removing duplicate processes and moving to more effective tactics.
  • Unlock your business’s full potential and take it to the next level by leveraging cloud solutions and processes.
  • Tap into the fullest capacity of your business by skillfully allotting and tracking IT components for maximum productivity.
  • Achieve long-term problem resolution with tailored IT solutions.
  • Strengthen your business for the future with increased resiliency.
  • Elevated efficiency
  • Enhance internal communication and team cohesion to reach your business objectives with greater efficiency.
  • Protect yourself and your data from catastrophic loss.
  • Staying informed with the latest technologies
  • Foresee technical problems before they become an issue and take preventative measures.
  • Give yourself the serenity of mind you need to succeed as a business owner.
  • The United Kingdom’s premier IT support provider – supplying you with quality technical assistance and service.
  • We provide a revolutionary IT support service that sets us apart from the competition.
  • Ensuring the highest level of digital security, we are proud to be Cyber Essentials Certified and offer our customs complete peace of mind.

Information technology technical support managed services

Experience exceptional client support with us.

We offer a level of client support that can’t be matched. With our friendly and knowledgeable team always at hand, you can rest assured your technology will receive the highest level of care and attention to detail possible.

All inquiries are met with swift responses, ensuring your business experiences minimal downtime due to any technical issues that may arise – just one benefit of having an experienced team supporting your infrastructure.

Supervised information technology support

See what our extraordinary clients have to share about their experiences with us.

Casino Compliance Ltd

"We have used IT Backbone’s services on a number of casino projects, ranging from consultancy right the way through to full IT systems deployments. We have found their knowledge and professionalism a cut above the rest, due to the nature of the business, we have to be sure we choose the right partners. We began trading with IT Backbone four years ago on a renowned London Casino, the way that IT Backbone managed this project has meant we have since used their services for many subsequent casino projects. “It is always hard finding companies that understand the industry and business needs; however, with Jason and his team at our disposal, we wouldn’t hesitate to recommend their services"

David Mills

Managing Director of Casino Compliance Ltd

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Christian Huot

“IT Backbone has the rare ability to deeply understand our business, industry and culture, and their expertise enables us to get the very best from our infrastructure and solutions. IT Backbone provide us with the best solutions and support we could ask for - they are a vital and positive long term partner for us. IT Backbone understand our business and industry to such a degree that we wholeheartedly recommend them to our industry peers. IT Backbone provide us with around the clock full IT support with NOC and SOC included, to ensure our sites are fully protected at any time"

Christian Huot


Park Lane Casino

"Working with IT Backbone was and continues to be an outstanding experience, an MSP who continuously supports our infrastructure and provides a reliable backbone on a day to day basis for our services, support and escalations. Our latest project with IT Backbone entailed implementing and hosting our very own Virtualised HA Environment; this works flawlessly in conjunction with our gaming providers at the Casino"

Glynne Parsons

Managing Director, Park Lane Casino

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Pearson Whiffin Recruitment

“Pearson Whiffin has been working with IT Backbone for over six years, and in that time a relationship has formed between the two business that is based on trust and respect.As well as handling any day to day support issues that may crop up both quickly and efficiently, they have undertaken several large projects for us. These include an Exchange to Office 365 migration and moving us to a virtual desktop solution. Each project has been well planned and handled professionally and with the best interest of my business in mind.They will always be my first option for any IT needs I have in the future”

Rob Pearson

Director of Pearson Whiffin Recruitment

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Act now to reap the benefits of professional services.

Looking for managed IT support? Look no further than us.

Our reliable and comprehensive services are second to none. Get in touch with us now at 020 7199 2222 or drop an email at

Contact us today, and let’s get those systems up and running like never before.

Controlled info tech assistance

Get the answers you need about managed IT support.

What is managed IT support?

Managed IT support is an irreplaceable managed service that offers consistent maintenance, monitoring and help for your organisation’s technology infrastructure.

This may comprise system administration services such as patching, upgrades and incident responses, plus training sessions to ensure the productivity of your team members.

With managed IT support in action, organisations can save money with fewer fix-it costs while also enjoying a higher efficiency rate among their workforce.

How does managed IT support work?

Managed IT Support can give your organisation the assurance and peace of mind that comes with having experienced professionals proactively managing, monitoring, troubleshooting and resolving any technical issues.

This includes timely system updates, hardware maintenance/upgrades, software installation/configuration as well as data security management to protect against potential risks or cyber-attacks.

With managed IT support in place, you are always assured that your systems are functioning optimally so you can focus on running a successful business.

What are the benefits of managed IT support?

Managed IT support is an invaluable asset, as it substantially reduces costly repair fees associated with out-of-date or malfunctioning systems. With managed IT services in place, organisations can rest assured that their technology will be properly monitored and maintained regularly.

Moreover, this allows them to dedicate more time towards what truly matters – running their business. As a result of utilising these services, businesses can become far more productive and efficient.

Does managed IT support include client support?

Managed IT support includes the peace of mind that comes with knowing you have client support at your disposal for any technical enquiries or issues. The managed service provider will offer assistance on a wide variety of IT-related matters and can even act as an alternative to hiring a permanent employee dedicated solely to this field. Never worry about being left in the dark when it comes to your organisation’s tech needs – get help quickly and easily today.

What kind of managed IT services are available?

Professional managed IT support services take care of your technology needs, ensuring that it is secure and up-to-date.

From system administration and maintenance to data security management, patching and upgrades, application deployment/installation as well as training; this broad array of tech support ensures stability for your business operations.

Moreover, depending on the provider you choose, you may have access to additional services such as cloud computing solutions or even managed printing options. With dedicated managed IT service providers at your disposal, rest assured that all aspects related to digital infrastructure will be running optimally with minimal disruptions.

How much does managed IT support cost?

Managed IT services can be a more costly venture up front, but the ROI is worth it in the end.

How much you pay for managed IT depends on what type of service your organisation needs and its size; usually, small businesses will pay anywhere from several hundred to thousands of pounds per month while larger entities will get charged significantly more.

Despite these costs, though, signing up for managed IT support reduces expensive repair bills and heightens efficiency overall which eventually pays off in dividends further down the line.

How do I find the right managed IT service provider?

Before searching for managed IT support, it is necessary to research and evaluate prospective providers thoroughly. You should look into their experience and reputation in the industry, as well as client support quality, cost-effectiveness, etc., before settling on one.

Additionally, you can gain valuable insight by speaking with other businesses that have already employed such services; this will provide a better understanding of what kind of service you may receive from each available provider.

Who should I contact if I have questions about managed IT support?

When it comes to managed IT support, reaching out to your service provider is the best option if you have queries. Not only will they provide more details about their services, but also address any questions that may arise. Moreover, researching online and talking with other companies who use similar solutions can offer invaluable insight into the advantages of managed IT support for your organisation’s specific needs.

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