Is your IT support in West Malling letting you down?


It is our goal to provide you with the support you need at IT Backbone Ltd

Have you been having trouble finding reliable and effective IT support in West Malling?

Do you feel that you are not being provided with the prompt IT support that you need?

Do you feel frustrated by the lack of communication that appears between you and I.T. support companies, as well as the complexity of the solutions they are suggesting?

You can’t afford to suffer IT issues when you’re trying to run your business. The last thing you need is for your computer systems to crash at an inopportune moment and bring down your entire operation.

IT Backbone Ltd specialises in private cloud hosting, cybersecurity solutions and training, infrastructure installation, and managed IT support services. By maintaining the IT systems that support an organisation efficiently and well, we can let you focus on your core business and let us handle the technical aspects.

The team of technical experts at our company has been helping businesses from all sectors, both large and small, in the UK for years now. Our experts will help you improve the quality of your existing IT systems and develop new strategies based on their expert recommendations – not only to keep your business running but also to help it thrive in a competitive market.

In addition to providing your business with more streamlined operations by eliminating redundant processes and deploying more efficient strategies, we can reduce your costs through the elimination of redundancies and the implementation of more effective business strategies and increase efficiency through the proper allocation of resources and the tracking of results. Whatever issues you face with your current setup or strategy, we’ll find solutions that work for you.

It is our mission to empower businesses in West Malling so that they can flourish today as well as tomorrow.

Outsourcing IT support has many advantages

  • Redundancies in existing processes can be eliminated so that efficiency can be improved.
  • Make your system more scalable.
  • Boost the efficiency of your company.
  • Identify and resolve technical issues before they become problems.
  • We provide peace of mind to the owners of businesses.

Provider of leading IT services – IT Backbone Ltd

  • As one of the leading providers of IT support, many clients rely on us to keep them up to date.
  • In order to help you with your IT needs, we offer innovative support services.
  • We can provide 24/7 remote IT support.
  • We provide onsite IT support for a wide range of clients as part of our services.
  • The members of our team have years of experience in the field of IT.
  • Our expertise in all aspects of business technology has been proven over the years.
  • Depending on the needs of each business, we tailor our services directly to meet those needs.
  • We’ve heavily invested in our own infrastructure and staff development to help you better.
  • With our flexible outsourcing model, we can provide a range of IT support services to our clients.
  • In addition to being highly knowledgeable in many areas of IT, we can help you with any project you need.
  • Our company is Cyber Essentials Certified.
  • We can provide you with cost-effective solutions, such as platforms and tools.
  • As part of our IT strategy consulting services, we will provide you with expert advice.
  • Whether you’re looking for short-term or long-term project support, we are here to help.
  • Working with us, you will be able to benefit from robust and reliable antivirus protection at all times.

With IT Backbone Ltd, you can get the best IT services in the UK

As a professional IT support company, IT Backbone Ltd is committed to providing clients with customised IT services, with the aim of not only meeting their unique needs but also exceeding their expectations. The commitment we have to help our clients grow sets us apart from other companies in our field.

It is our goal to provide exceptional client service to our clients, with a team of proactive engineers available to resolve any issues quickly and easily. Our mission as one of the most client-driven IT partners in the UK has led us to be trusted by many clients, and we strive to ensure that businesses get the best value from their IT investments.

Our team is dedicated to helping businesses succeed. From delivering reliable and effective IT solutions to providing ongoing support and advice, we are committed to ensuring businesses have the infrastructure they need to run and grow effectively through our IT solutions and services.

You deserve nothing but the best, so do not settle for anything less. Contact IT Backbone Ltd today and get the technical expertise you deserve for your business.

Having a satisfied client base is something we’re very proud of!

Take a look at what our clients have to say about us

Casino Compliance Ltd

"We have used IT Backbone’s services on a number of casino projects, ranging from consultancy right the way through to full IT systems deployments. We have found their knowledge and professionalism a cut above the rest, due to the nature of the business, we have to be sure we choose the right partners. We began trading with IT Backbone four years ago on a renowned London Casino, the way that IT Backbone managed this project has meant we have since used their services for many subsequent casino projects. “It is always hard finding companies that understand the industry and business needs; however, with Jason and his team at our disposal, we wouldn’t hesitate to recommend their services"

David Mills

Managing Director of Casino Compliance Ltd

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Park Lane Casino

"Working with IT Backbone was and continues to be an outstanding experience, an MSP who continuously supports our infrastructure and provides a reliable backbone on a day to day basis for our services, support and escalations. Our latest project with IT Backbone entailed implementing and hosting our very own Virtualised HA Environment; this works flawlessly in conjunction with our gaming providers at the Casino"

Glynne Parsons

Managing Director, Park Lane Casino

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TPP Recruitment

"TPP Recruitment have been using IT Backbone’s support service since August 2017; we are heavily reliant on the ability of their Service Desk to act quickly to user requests. We submit multiple requests daily and the majority are actioned speedily and we rely on this to ensure business continuity and staff satisfaction with their IT systems."

Jayne Morris

CEO, TPP Recruitment

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Pearson Whiffin Recruitment

“Pearson Whiffin has been working with IT Backbone for over six years, and in that time a relationship has formed between the two business that is based on trust and respect.As well as handling any day to day support issues that may crop up both quickly and efficiently, they have undertaken several large projects for us. These include an Exchange to Office 365 migration and moving us to a virtual desktop solution. Each project has been well planned and handled professionally and with the best interest of my business in mind.They will always be my first option for any IT needs I have in the future”

Rob Pearson

Director of Pearson Whiffin Recruitment

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Victoria Gate Casino

"As a Casino start-up, we have to choose a company that had the right knowledge and expertise within our industry. We were recommended the services of IT Backbone to discuss our needs and requirement for our new venture. After our first meeting with their team, we knew they understood what is required for a business of our type. IT Backbone and Victoria Gate Casino have been working side by side ever since the launch of the casino. They initially built the entire infrastructure that the casino runs on which includes a multi-node virtualised system while also installing over 30 access points to be accessible from anywhere on the gaming floor; these systems run all of our gaming and back office systems. Their time and effort into making sure everything was up and running for the grand opening was second to none. As expected, everything went to plan, and all systems ran as expected, and has continued to do so. IT Backbone also liaise with our onsite IT administrators to deal with tasks such as arranging to update the servers, assisting with day to day support, and also advising on potential upgrades and or concerns. Having such a professional help desk and technical team on hand really puts the end user at ease”

Kevin Willis

Head of Compliance of Victoria Gate Casino

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You can make your business more successful with the help of IT Backbone’s outstanding IT services

With the help of our team of professionals at IT Backbone, we are dedicated to assisting your business in achieving growth by providing IT solutions and services of the highest quality. The amount of support we provide to you can be as simple as ad hoc IT support or as complex as providing complete IT transformation services. You can count on our experienced team to assist you every step of the way, giving you the satisfaction that your IT investment is well managed.

Feel free to contact us by emailing us at or calling us on 020 7199 2222 if you want to speak to one of our IT professionals about your IT needs. Contact us to learn more about our services and solutions, or schedule a meeting with us so that we can explain them to you in more detail. We can also be followed on Twitter and LinkedIn.

It would be our pleasure to hear from you and to help your company achieve its IT goals.

With IT Backbone Ltd, you will be able to stay ahead of the competition!

A leader in the field of IT consulting, IT Backbone Ltd offers unbeatable expertise, cutting-edge solutions, and a truly personalised service tailored to meet the specific needs of each and every client. By leveraging the latest technologies and methodologies, we help organisations boost productivity, reduce costs, and gain a competitive advantage. Our team of experienced engineers use their knowledge and experience to provide solutions that are tailored to our clients’ specific needs.

The reputation of our company is second to none, with a long track record of delivering successful projects on time and on budget. IT Backbone Ltd is known to have an unbeatable combination of expertise, solutions and services that can be used to assist organisations in their quest for success.

IT Backbone Ltd: The reliable IT service you deserve!

As an IT solutions and services provider, IT Backbone Ltd provides a range of technical solutions, from helpdesk services to comprehensive and reliable IT services for businesses of all kinds, across an array of different industries. In addition to having our expert engineers available to assist you at all times, we have a dedicated team of experts who are always ready to offer advice and solutions to any issue you may have in your business. In addition to offering high-quality IT services and solutions to our clients, we are also devoted to offering professional guidance and timely resolutions to any IT-related issues that may arise.

As a client of ours, you will be able to enjoy a variety of benefits. It is our responsibility to ensure that downtime caused by malfunctioning IT systems is reduced as much as possible by our technicians. We can help you scale instantly if you experience seasonal peaks or if you are suddenly in a position where you are set to grow. We will be able to quickly and efficiently onboard additional IT support for you as you need it. And if you’re worried about the effects on your reputation and your business of the ever-growing threat of cybercrime, our engineers have the expertise to implement robust security solutions that will prevent cybercriminals from infiltrating your IT systems. The above are just some examples of how we can be of assistance to you as a result of our commitment to providing reliable IT support, fast problem resolution, and expert guidance.

We at IT Backbone Ltd are here to help you keep your business safe from cyber threats

As a leading provider of cyber security services, IT Backbone Ltd offers comprehensive solutions to protect businesses against the growing number of cyber threats posed by today’s technology. With our advanced technology and expertise, we can provide tailored solutions that are tailored to the individual needs of your business, thus helping you keep your data safe and secure. Ensure that your business is fully protected at all times with the help of a team of experts with years of experience in providing industry-leading security solutions.

It is also worth mentioning that our services can be customised for businesses of all sizes and in all industries. As a company, you can rely on us to provide you with the best protection for your business through our comprehensive cyber security services, as we realise how critical data security is in today’s digital world.

IT Backbone Ltd – Your one-stop shop for reliable and secure IT solutions, offering a wide range of enhanced IT services!

In order to meet your business needs, IT Backbone Ltd provides you with the most secure and reliable solutions in the managed IT services market. With years of experience in delivering top-notch IT solutions tailored to the needs of every client, our team of highly qualified professionals knows exactly what it takes to make a difference to you. It is our commitment to provide timely and efficient services to our clients, along with an emphasis on client satisfaction and cost-effectiveness, in order to balance those objectives.

Managed IT services are more than just managing your IT infrastructure; they also include a multitude of other services such as 24/7 technical support, data backup, disaster recovery solutions, system maintenance and a host of other services. Our experience and commitment to providing the best client support possible will allow you to rest assured that your business will receive the best quality solutions and support possible, no matter what environment it operates in. In order to maximise your organisation’s success, allow IT Backbone Ltd to take care of all your managed IT service needs in order to maximise your success.

With IT Backbone Ltd, you can benefit from the security and reliability of a private cloud service

With its innovative, secure, and reliable private cloud hosting solution, IT Backbone Ltd has made it easier for businesses of all sizes to stay connected internally among employees and externally with clients in order to boost their productivity. There is no doubt that our qualified team of professionals can meet and exceed all of your expectations in terms of providing 24/7 technical support and ensuring that your data is always backed up and protected.

Furthermore, our service offers flexibility and scalability so that we are able to provide you with IT solutions that are tailored to the specific needs of your business in order to meet your goals. There are many companies that need secure and reliable cloud hosting services, so our private cloud hosting solution is the perfect choice for them.

Get all the answers to your IT support questions in West Malling!

What is included in IT support in West Malling?

As part of IT support in West Malling, companies offer a variety of services that help individual and organisational users manage and use their IT systems in a more effective way. It may include the following:

  • Help desk services provide assistance to users who are experiencing problems with their IT systems via telephone or email.
  • Technical assistance with the troubleshooting and fixing of technical problems with the users’ systems.
  • Providing network support, which entails managing and maintaining the computer networks of an organisation.
  • Server support services, which are concerned with the management and maintenance of the servers that are used to host an organisation’s applications and data.
  • Cloud support, which involves managing and maintaining cloud-based IT systems.
  • Cybersecurity services that protect an organisation’s IT systems from cyber threats and malicious attacks.
  • Email setup and troubleshooting, which ensures that email communication is secure, reliable and efficient for employees and clients alike.

As part of IT support services, it is possible to provide in-house support to a team of IT professionals or outsource the support to a third-party provider such as

How does a Kent IT support company help you?

Info tech support Kent, as elsewhere, provide a range of services to help individuals and organisations use and manage their information technology (IT) systems effectively. Support may consist of help desk support, technical support, network support, server support, cloud support, cybersecurity support, etc. As part of their IT support services, IT support companies may also offer consulting services that can help organisations plan, implement and upgrade their existing IT systems or upgrade their new ones. It is also possible that they will provide training to help users learn how to use the new software or system that they’re working with

What types of IT services are available in Kent and beyond?

An example of a service for IT support in Kent and beyond is providing technical support to businesses of all sizes. The services offered under this category include troubleshooting and repairing problems with computers, networks, and other systems, as well as assisting with the installation and configuration of software and hardware. Additionally, the IT company may provide advice on how to improve the security and efficiency of a business’s IT systems. Aside from providing technical support to businesses, an IT service provider is also able to offer consulting services to help businesses plan and implement new IT projects to make sure they are successful. There are a number of other examples of IT support service firm can offer, such as cloud support, cybersecurity support, and help desk support, among many others.

Managed IT services in Westerham: what are they, and how do they work?

Typically, managed Westerham I.T. support refers to a type of IT support in which a company provides ongoing management and maintenance of information technology systems within an organisation. The tasks involved in this may include monitoring and managing servers, networks, and other computer systems; installing and configuring software and hardware; and providing technical support to users experiencing issues with their IT systems.

In addition to providing IT services, outsourced IT services can include cyber threat protection for the organisation’s systems and cloud management and support to help manage and maintain the organisation’s cloud-based IT systems.

The providers of managed IT services are responsible for providing ongoing management and maintenance of an organisation’s IT systems. This enables the organisation’s own IT staff to focus on more strategic tasks. Managed IT services are often provided on a subscription basis, with the provider taking a fee for their services either on a monthly or annual basis. If you are interested in learning more about managed IT support in Westerham and beyond, please visit our blog.

What are the duties of an IT support engineer in Wallend and other areas?

There are many engineers offering IT support in Wallend and elsewhere that provide technical support to both individuals and organisations. An IT support manager may be responsible for troubleshooting and fixing problems with computer systems, networks, and servers; installing and configuring electrical and software devices; and providing assistance to end users experiencing technical difficulties with their IT systems.

As part of their job description, an IT support Wallend may also be responsible for maintaining and updating the technology systems within the organisation. Additionally, an IT support technician may be responsible for overseeing the development of new IT projects within the organisation, as well as providing technical support to ensure the protection of the organisation’s systems from cybercrime and other threats.

What qualifications does a West Malling IT support person ought to have?

It is imperative that a provider of IT support in West Malling possess strong technical skills, as well as considerable experience in the field. A proven track record of providing efficient and effective IT support to businesses of all sizes and sectors is also a plus. Ideally, they should have knowledge of major computer hardware components, networking equipment from various manufacturers, operating systems like Windows, OS X and Linux, internet technologies like TCP/IP and DNS protocols, authentication services such as active directory, ACLs, and VMWare or Hyper-V virtualisation technologies for effectively managing multiple operating systems instances on one machine and maximising resource utilisation.

Further, an IT engineer should also have experience with cloud services such as Amazon Web Services (AWS) or Microsoft Azure, which offer platform-as-a-service solutions. Furthermore, it is also important that organisations understand best practices related to end-user security policies as well as data privacy policies that are common in various organisations.

Our IT Backbone blog is your go-to resource for all things IT support. Featuring a wealth of information and insights, including the latest news and informative articles, our blog is the perfect way to broaden your knowledge on this topic. Come and discover it today, and we’ll be delighted to share our expertise with you!

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