Is your IT support in Gillingham failing to meet your expectations?


We are here to help you in any way we can with IT Backbone Ltd

Have you been having trouble finding reliable and effective IT support in Gillingham?

Are you feeling as if you aren’t getting the IT help you need in a timely manner?

Is it frustrating to have no clear communication with IT support companies? Are they suggesting complex solutions that you are not able to understand?

A business owner cannot afford to have IT issues when they are trying to run a company. Having your computer system crash at an inopportune moment is the last thing you need to worry about, as it will ruin your entire business operations.

IT Backbone Ltd specialises in private cloud hosting, cybersecurity solutions and training, infrastructure installation, and managed IT support services. We provide support to ensure that the technology systems that are used to support an organisation run smoothly and efficiently so that you can focus on what really matters: growing your business.

The team of technical experts at our company has been helping businesses from all sectors across the UK for years, and we have come to understand their needs. Depending on the requirements of your business, we will evaluate your existing IT and help you develop new strategies based on our expert recommendations. This will not only keep your business running smoothly but will also enhance its chances of prospering in a competitive market.

You’ll enjoy more streamlined business operations through our solid IT management services, reduce costs by eliminating redundancies in processes and deploying more efficient strategies, and increase business efficiency through proper resource allocation and tracking. It doesn’t matter what problems you face with your current setup or strategy; we will find a solution that works for you.

Our goal is to empower businesses throughout Gillingham so they can thrive today – and tomorrow, too.

Why it is advantageous to use outsourced IT support services

  • Improve the efficiency of processes by eliminating existing redundancies.
  • Enhance the scalability of the system.
  • Increase business efficiency.
  • Prevent technical problems from arising by detecting and addressing them as soon as they arise.
  • Make business owners’ lives easier by providing them with peace of mind.

IT Backbone Ltd: Providing leading IT services

  • Many clients trust us as their IT support provider.
  • We offer innovative IT support services.
  • Remote IT support is available to you 24/7 through our company.
  • In addition to our IT support services, we are able to provide unlimited onsite support.
  • In our company, we have a team of highly qualified IT engineers.
  • Our expertise in all aspects of business technology has been proven over the years.
  • Each of our services is directly tailored to meet the specific needs of each individual business.
  • To make sure you benefit from our services, we have heavily invested in our own infrastructure and staff development.
  • We can provide a flexible outsourced IT support service.
  • Our company is highly proficient in a wide range of disciplines relating to information technology.
  • As a Cyber Essentials Certified company, you can trust us.
  • The platforms and tools we provide are cost-effective and can help you achieve your goals.
  • Whenever you work with us, you will be able to benefit from our expertise in IT strategy.
  • There are many types of projects we can support and assist with, both short- and long-term.
  • Our antivirus protection will be robust and reliable when you work with us, ensuring you don’t have to worry about anything.

Get the best IT services in the UK with IT Backbone Ltd

IT Backbone Ltd is a dedicated IT support firm that offers customised services to our clients, aiming always to not only to meet the unique needs of businesses but also to exceed their expectations. The fact that we are committed to helping businesses grow is what sets us apart from our competitors.

In order to ensure excellent client service, we have a team of proactive engineers who will help to resolve any issues as quickly and easily as possible. Our company’s reputation as one of the most client-driven IT partners in the UK has led to many businesses trusting us with their

IT investments, and our dedicated staff ensures that our clients get the best possible value from their IT spending.

As a team, we are dedicated to helping businesses succeed in today’s competitive world. Providing reliable and effective IT solutions along with ongoing support and advice are just a few ways we strive to ensure businesses have the IT infrastructure they need to survive and grow.

It is important that you don’t settle for anything less than the best. It is time for your business to get the technical expertise it deserves. Contact IT Backbone Ltd today for a free consultation.

Having a long list of satisfied clients is what makes us special!

Check out what our clients are saying about us

Casino Compliance Ltd

"We have used IT Backbone’s services on a number of casino projects, ranging from consultancy right the way through to full IT systems deployments. We have found their knowledge and professionalism a cut above the rest, due to the nature of the business, we have to be sure we choose the right partners. We began trading with IT Backbone four years ago on a renowned London Casino, the way that IT Backbone managed this project has meant we have since used their services for many subsequent casino projects. “It is always hard finding companies that understand the industry and business needs; however, with Jason and his team at our disposal, we wouldn’t hesitate to recommend their services"

David Mills

Managing Director of Casino Compliance Ltd

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TPP Recruitment

"TPP Recruitment have been using IT Backbone’s support service since August 2017; we are heavily reliant on the ability of their Service Desk to act quickly to user requests. We submit multiple requests daily and the majority are actioned speedily and we rely on this to ensure business continuity and staff satisfaction with their IT systems."

Jayne Morris

CEO, TPP Recruitment

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Park Lane Casino

"Working with IT Backbone was and continues to be an outstanding experience, an MSP who continuously supports our infrastructure and provides a reliable backbone on a day to day basis for our services, support and escalations. Our latest project with IT Backbone entailed implementing and hosting our very own Virtualised HA Environment; this works flawlessly in conjunction with our gaming providers at the Casino"

Glynne Parsons

Managing Director, Park Lane Casino

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Pearson Whiffin Recruitment

“Pearson Whiffin has been working with IT Backbone for over six years, and in that time a relationship has formed between the two business that is based on trust and respect.As well as handling any day to day support issues that may crop up both quickly and efficiently, they have undertaken several large projects for us. These include an Exchange to Office 365 migration and moving us to a virtual desktop solution. Each project has been well planned and handled professionally and with the best interest of my business in mind.They will always be my first option for any IT needs I have in the future”

Rob Pearson

Director of Pearson Whiffin Recruitment

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Victoria Gate Casino

"As a Casino start-up, we have to choose a company that had the right knowledge and expertise within our industry. We were recommended the services of IT Backbone to discuss our needs and requirement for our new venture. After our first meeting with their team, we knew they understood what is required for a business of our type. IT Backbone and Victoria Gate Casino have been working side by side ever since the launch of the casino. They initially built the entire infrastructure that the casino runs on which includes a multi-node virtualised system while also installing over 30 access points to be accessible from anywhere on the gaming floor; these systems run all of our gaming and back office systems. Their time and effort into making sure everything was up and running for the grand opening was second to none. As expected, everything went to plan, and all systems ran as expected, and has continued to do so. IT Backbone also liaise with our onsite IT administrators to deal with tasks such as arranging to update the servers, assisting with day to day support, and also advising on potential upgrades and or concerns. Having such a professional help desk and technical team on hand really puts the end user at ease”

Kevin Willis

Head of Compliance of Victoria Gate Casino

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Invest in IT Backbone’s top-notch IT services to boost the productivity of your business

At IT Backbone, we are dedicated to helping your business achieve growth through providing expert IT services and solutions. The scope of our services can be tailored to meet the needs of your organisation, from daily, ad hoc IT support to complete IT transformations. It is our aim to ensure you get the most out of your IT investments by supplying you with the right IT expertise and guidance every step of the way.

We would be pleased to speak with you about your IT needs, and you can reach us by email at or by phone at 020 7199 2222. You can learn more about our services and solutions by scheduling a meeting with us, or contacting us. Alternatively, you can follow us on Twitter or reach out to us through LinkedIn if you prefer.

We look forward to hearing from you and helping your business reach its IT goals.

Get ahead of the competition with IT Backbone Ltd!

Whether you are looking for unbeatable expertise, cutting-edge solutions, or a completely customised service to meet each client’s individual needs, IT Backbone Ltd is the best choice. Through the use of the latest technologies and methodologies, we are able to help organisations boost productivity, reduce costs, and gain a competitive advantage through our services. With their extensive engineering experience and knowledge, our team of experienced engineers provides tailored solutions for the specific needs of each client.

Our reputation is second to none, with a proven track record of delivering successful projects consistently. A comprehensive range of expertise, solutions, and services is available from IT Backbone Ltd, which can be used to assist organisations in achieving their goals.

Providing you with the reliable IT services you deserve

There is no doubt that IT Backbone Ltd is one of the leading providers of IT solutions, as well as services to businesses in various fields of technology, offering everything from IT helpdesk support to comprehensive and reliable services across all areas of IT. In addition to having our expert engineers available to assist you at all times, we have a dedicated team of experts who are always ready to offer advice and solutions to any issue you may have in your business. A core value of our company is delivering high-quality IT services and solutions to our clients, providing professional guidance and timely resolutions to any issues relating to IT.

We are confident that you will experience a number of benefits when you join us. In the event that your IT system fails, our specialist engineers will be able to help you resolve the issue. When your business experiences seasonal peaks and troughs or is suddenly facing a situation in which you are about to grow, we can help you scale up and grow instantly by bringing on extra IT support quickly and efficiently. In addition, if you’re concerned about the consequences of the ever-growing threat of cybercrime on your reputation and business, our engineers have the skills to implement robust security solutions that will prevent cybercriminals from infiltrating your IT systems. With our commitment to providing reliable IT support, fast problem resolution, and expert guidance, we can help you achieve your business goals, regardless of the type or size of your company.

Make sure your business is protected from cyber threats by partnering with IT Backbone Ltd

As a leading provider of cyber security services, IT Backbone Ltd offers comprehensive solutions to protect businesses against the growing number of cyber threats posed by today’s technology. With our advanced technology and expertise, we can provide customised solutions tailored to your business’s individual needs, helping you keep your data safe and secure. Ensure that your business is fully protected at all times with the help of a team of experts with years of experience in providing industry-leading security solutions.

Furthermore, our services are designed in a way which can be tailored to meet the needs of businesses of all sizes and industries. As we understand the importance of data security in today’s digital world, we strive to provide the best protection for you and your business through our comprehensive cybersecurity services.

Our managed IT services offer you trustworthy and secure solutions for your IT business, all under one roof!

You can rely on IT Backbone Ltd for a wide range of managed IT services that provide secure and reliable solutions for your business. Having years of experience, our team of highly qualified professionals delivers top-notch IT solutions tailored to meet the unique demands of every client. It is our goal to provide timely and efficient service, focusing on both client satisfaction and cost-effectiveness, thereby ensuring a high level of client satisfaction.

Regardless of the size or complexity of your IT infrastructure, we can deliver a comprehensive range of IT services, including IT infrastructure design, installation, training, support services, data backups, disaster recovery solutions, as well as system maintenance. It is with our expertise and commitment to providing the best client care possible that you can rest assured that your business will receive the highest quality solutions and support for its technology requirements. If you would like to maximise the success of your business, then let IT Backbone

Ltd handle all your managed IT services needs.

Taking advantage of IT Backbone Ltd’s private cloud service will give you the security and reliability you need

IT Backbone Ltd offers an innovative, secure and reliable private cloud hosting solution that helps businesses of all sizes to stay connected internally among employees and externally with their clients. With the assistance of our team of certified professionals, we offer 24/7 technical support and are committed to providing you with a safe, secure backup of your data at all times.

As part of our service, we also offer flexibility and scalability so that you can always achieve the IT solutions that you require. If your company needs a private cloud hosting solution that is secure, reliable and cost-effective, ours is the perfect solution for you.

If you have any questions about IT support in Gillingham, then we can help!

IT support in Gillingham: what is included in the service?

If you need IT support in Gillingham, companies provide a wide range of services to help you use and manage your systems efficiently. A few examples of this are:

  • In order to provide users with assistance with their IT systems when they experience problems, help desk support is available.
  • Troubleshooting and solving technical problems with the user’s system, as well as ongoing technical support.
  • Providing network support, which entails managing and maintaining the computer networks of an organisation.
  • Managing and maintaining servers that host an organisation’s applications and data.
  • Support for cloud-based IT systems, which involves management and maintenance.
  • Cyber security support, which involves protecting a company’s IT infrastructure against cyber threats and preventing malicious attacks.
  • Email setup and troubleshooting, which ensures that email communication is secure, reliable and efficient for employees and clients alike.

IT support services can either be provided internally by a team of IT professionals, or they may be outsourced to a third party provider, such as IT Backbone, for example.

How does a Kent IT support company help you?

IT support Kent, as they do in other parts of the country, offer a number of services designed to assist individuals and organisations with using and managing their systems in an efficient manner. As a part of this service, IT businesses can provide help desk support, technical support, network support, server support, cloud support, and cybersecurity support. IT support companies may also offer consulting services to help organisations plan and implement new IT systems or upgrade their existing ones. A training program may also be provided as part of their services to assist users in learning how to use a new software or system.

In Kent or elsewhere, what kind of IT services can be offered to you?

When it comes to seeking IT support in Kent or neighbouring regions, businesses have a plethora of options at their disposal. There are companies that offer tech support to both new and established businesses. In some cases, this service may even include troubleshooting and fixing problems with servers, networks, and other computer systems, as well as providing assistance with installation, configuration, and maintenance of software and hardware as required. Additionally, the IT service provider may also offer advice on how to improve a company’s

IT systems’ efficiency and security so that they are more efficient and secure. Aside from providing technical support, an IT service provider may also offer consulting services to help businesses plan and implement new IT projects. Among the other IT support service company offers, there are cloud services, cybersecurity services, and help desk support, to name just a few.

Gravesend managed IT services – what does it mean?

Managed IT support Gravesend refers to a type of IT support in which a company provides ongoing management and maintenance of the information technology systems of an organisation. There are various tasks that may be included in this job description, such as monitoring and maintaining servers, networks, and other computer systems; installing and configuring software and hardware; and providing technical support to users experiencing difficulties with their IT systems.

A company that outsources IT services may also include cyber security services, as well as cloud hosting and support for managing and maintaining cloud-based IT systems.

Managed IT services are when the provider assumes responsibility for the ongoing management and maintenance of an organisation’s IT systems, freeing up the organisation’s own IT staff to focus on tasks that are more strategically important. It is common for managed IT services to be provided on a subscription basis, with the provider requiring a fee per month or per year. If you are interested in learning more about managed IT support in Gravesend and beyond, please visit our blog.

What does an IT support engineer in Folkestone or elsewhere do?

Engineers that provide IT support in Folkestone and beyond are responsible for giving technical support to individuals and organisations in order to operate effectively. These duties will include troubleshooting problems related to computers, networks, and servers; installing and configuring software and hardware; and providing assistance to users to assist with problems related to their IT systems.

The IT support Folkestone may also be responsible for maintaining and updating the IT systems that are used by the organisation. Additionally, an IT support technician may be responsible for overseeing the development of new IT projects within the organisation, as well as providing technical support to ensure the protection of the organisation’s systems from cybercrime and other threats.

What qualifications are required of an IT support person in Gillingham?

It is imperative that a provider of IT support in Gillingham possess strong technical skills, as well as considerable experience in the field. A proven track record of providing efficient and effective IT support to businesses of all sizes and sectors is also a plus. This might include knowledge of all major computer hardware components, operating systems such as Windows, OS X, Linux, etc., internet technologies including TCP/IP and DNS protocols, networking equipment such as switches and routers from various manufacturers, active directory or other authentication services for user accounts and access Control Lists (ACLs), and virtualisation technologies like VMWare or Hyper-V for hosting multiple operating system instances on a single machine to conserve resources.

As well, a good IT engineer should have experience with cloud services such as Amazon Web Services (AWS) or Microsoft Azure, which offer platform-as-a-service solutions that eliminate the need for an IT engineer to manage physical hardware resources directly. Furthermore, it is crucial to have an understanding of best practices pertaining to end-user security and the data privacy policies that most organisations have in place.

Ready to expand your knowledge on IT support? Our IT Backbone blog is the perfect resource for you! Featuring a wealth of information and insights, including the latest news and informative articles, our blog is the ideal way to stay up-to-date on this topic. So why not explore it now, and let us share our expertise with you?

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