If your business is in need of IT support for charities, look no further than IT Backbone Limited.


IT Backbone Limited is a celebrated, top-tier IT support provider for charities in the UK. Our extensive background in serving businesses of all sizes denotes that your charity can trust us with its vital information technology systems – our team has what it takes to guarantee they will run as efficiently and securely as possible.

Here at our company, we recognise the specialised IT requirements of charitable non-profit organisations and have created custom IT support solutions to accommodate them.

At our company, we are proud to offer outstanding service to all of our clients. Our experts possess an extensive understanding and expertise in IT infrastructure, including operating systems, networks, data storage solutions – and much more.

Our exceptional team is armed with modern-day tools and cutting-edge technologies to guarantee your charity’s IT system follows the highest standard of security, reliability, and scalability.

We are well aware of how valuable time is in terms of IT support. Therefore, our team works fast and smart to solve any problems you may encounter with haste so that you don’t have to worry about wasting your resources.

You can sleep soundly at night knowing that with our monitoring services, experienced volunteers are proactively caring for your charity’s IT system. As an added measure of protection, our team regularly performs maintenance checks to ensure its optimal performance in perpetuity.

We provide exemplary client service is our top aim for charities. We offer tailor-made options to guarantee you get the precise level of help that the UK’s charity sector needs without having to invest in features you don’t require.

On top of that, we pledge to offer an outstanding experience. As a result, your charity will benefit from dependable IT solutions with fundraising managed by experienced professionals who are devoted to ensuring everything runs without hassle.

IT support for charities

Discover the benefits of IT Backbone Limited’s cutting-edge features.

  • IT Backbone Limited pledges to you 24/7 remote IT support, safeguarding your technology needs are always addressed.
  • Our onsite engineers supply rapid and reliable services to charities with unrivalled efficiency to guarantee optimal operational time for your charity.
  • Boasting extensive experience in business IT technical solutions, our professionals offer budget-friendly monthly fees that accommodate the financial situation of any charitable organisations.
  • As a vow of commitment to stay ahead of current trends and technologies, we deploy ample resources into infrastructure development as well as staff training – resulting in cutting-edge expert support.
  • Our world-class team is well-versed in a wide range of IT disciplines, including cyber security services and virus protection, cloud services, networking, software development and hardware upgrades.
  • IT Backbone Limited is Cyber Essentials certified, meaning all IT systems are compliant with the highest security standards for UK charities.
  • We use cost-effective platforms and tools, so you can rest assured that any IT solutions provided by IT Backbone Limited won’t break the bank.
  • Our IT expertise extends beyond simply offering IT support services. We also offer expert IT strategy advice to ensure your charity gets the best possible IT solutions in the long term.
  • Our robust and reliable antivirus engines will protect your systems against malicious software threats, keeping your data safe and secure.
  • We have partnered with Mimecast to provide superior email security for our clients, ensuring their valuable information stays safe from threats.
  • IT Backbone Limited have the best IT support services for charities, from start-ups to multi-site organisations.
  • Our IT engineers can provide IT consultancy and maintenance, ensuring your IT systems remain up to date with the latest software updates and fixes.
  • Our flexible outsourced IT support service gives you peace of mind that your IT needs are being handled by experts who understand the unique requirements of UK charities.
  • We offer a range of cost-effective solutions so you get exactly what you need without overspending on unnecessary services.
  • IT Backbone Limited is committed to providing world-class IT support services and long-term IT projects that will ensure your charity runs efficiently and effectively.

information technology technical support charitable organisation

Experience the gold standard in client support with IT Backbone Limited.

IT Backbone Limited is a leading expert in providing top-tier IT support to charities. Our exceptional service sets us apart from the competition, creating an unforgettable experience for our clients. With superior expertise and knowledge in all aspects of technology, we provide tailored solutions backed by first-class communications that deliver results quickly and efficiently – making it easier than ever for you to focus on what matters most: running your organisation.

We are committed to delivering outstanding client support when it comes to solving technical issues; no matter how complex or challenging they may be!

IT technical assistance charity

Read what our clients are saying about our services!

Casino Compliance Ltd

"We have used IT Backbone’s services on a number of casino projects, ranging from consultancy right the way through to full IT systems deployments. We have found their knowledge and professionalism a cut above the rest, due to the nature of the business, we have to be sure we choose the right partners. We began trading with IT Backbone four years ago on a renowned London Casino, the way that IT Backbone managed this project has meant we have since used their services for many subsequent casino projects. “It is always hard finding companies that understand the industry and business needs; however, with Jason and his team at our disposal, we wouldn’t hesitate to recommend their services"

David Mills

Managing Director of Casino Compliance Ltd

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TPP Recruitment

"TPP Recruitment have been using IT Backbone’s support service since August 2017; we are heavily reliant on the ability of their Service Desk to act quickly to user requests. We submit multiple requests daily and the majority are actioned speedily and we rely on this to ensure business continuity and staff satisfaction with their IT systems."

Jayne Morris

CEO, TPP Recruitment

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Mayfair Casino Ltd

"IT Backbone has the rare ability to deeply understand our business, industry and culture, and their expertise enables us to get the very best from our infrastructure and solutions."

Christian Huot


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Pearson Whiffin Recruitment

“Pearson Whiffin has been working with IT Backbone for over six years, and in that time a relationship has formed between the two business that is based on trust and respect.As well as handling any day to day support issues that may crop up both quickly and efficiently, they have undertaken several large projects for us. These include an Exchange to Office 365 migration and moving us to a virtual desktop solution. Each project has been well planned and handled professionally and with the best interest of my business in mind.They will always be my first option for any IT needs I have in the future”

Rob Pearson

Director of Pearson Whiffin Recruitment

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Unlock the full potential of your IT security with IT Backbone Limited.

Don’t wait – trust your charity to the experts and secure reliable IT solutions today with IT Backbone Limited!

With our superior service, tech proficiency and extensive experience in supporting charities across the UK, you can be certain that we will provide your organisation with state-of-the-art technology services.

Reach out now via 01732 400500 or hello@itbackbone.co.uk to discover how we our charity helpdesk propel your potential!

IT tech support philanthropic business

Answer all your questions about IT support for charities through our FAQ section

What IT support do charities need?

Charities require IT support to guarantee their networks and systems are secure, dependable, and current to facilitate effective information sharing between personnel and the public.

And not only that but having a reliable IT system allows them to adhere fully to data protection regulations as well.

Examples of IT support for charities could include help desk services, software installation/updates; system monitoring and maintenance; business growth and continuity planning for potential disasters; cloud computing services plus much more – all culminating into robust security solutions.

What benefits does IT support for charities provide?

Charities reap a wealth of advantages by investing in IT support.

From automating tedious tasks and providing access to cutting-edge tools, which improve efficiency immensely, to resolving technical issues quickly with minimal hindrance – the perks are numerous.

Additionally, they must ensure that data safety is a top priority; IT support for charities ensures this as well as helps maintain adherence to GDPR for added protection.

How important is IT support for charities?

IT support for charities is critical as it serves a pivotal role in assuring their operations run reliably. Through secure networks, sound data storage practices and compliance with applicable laws, IT support helps charities effectively communicate both internally and externally, manage resources or donations adeptly, and showcase the essential work they do to backers and the general public.

In its absence, charities would be unable to perform any of these activities efficiently.

What IT services are available to charities?

Charities should access the expertise of an IT professional to tailor their organisation’s individualised technology needs. There are numerous services available, such as asset management and software updates, system monitoring and maintenance, help desk support, cloud solutions or anti-virus protection for security purposes plus business optimisation and disaster recovery strategies. Depending on budgeting constraints or specific requirements – there is a wide selection of accessible IT support for charities.

How can IT support help charities save money?

By offering up-to-date software and tools that automate routine tasks for charities, IT support can greatly enhance operational efficiency while concurrently diminishing costs related to manual labour or training staff with outdated technology.

It also assists organisations in remaining compliant with data protection regulations which could prove expensive if not properly managed.

What’s more, IT support ensures the maintenance of equipment so it doesn’t need to be constantly replaced; thus saving money on repair and substitution fees.

What IT services are essential for charities?

For charities, IT support is indispensable.

With the expertise of IT professionals to guide them in selecting and implementing which ones they need most while also ensuring legal compliance with data protection regulations, businesses can gain access to asset management tools, software installation/updates, system monitoring/maintenance assistance and help desk support along with cloud computing solutions and security protocols like anti-virus or firewalls.

Additionally, charities strategy planning for critical business systems continuity or disaster recovery is available too.

What IT security solutions are available for charities?

Charities must prioritise IT security solutions to ensure their networks and systems remain secure – this can include anti-virus software, firewalls, encryption technology, two-factor authentication, user access control (UAC), or even regular system updates.

With the help of experienced IT professionals, your charity organisation will be able to get the most suitable solution while also adhering to data protection regulations. Invest in robust IT support for charities today and give your charity peace of mind tomorrow.

How often should charities review IT support?

Regularly evaluating IT support for charities is essential for charities to capitalise on available technology services and remain compliant with data privacy laws. To ensure this, at least once a year (or more frequently if there are significant shifts in IT systems or operations) it’s important to schedule an assessment of your organisation’s tech needs. Working with experienced IT professionals can help you create a plan that will provide adequate ongoing service and upkeep.

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