IT Backbone Limited: One of the best IT support companies that won’t let you down


Are you fed up with your business’s IT systems not performing as they should? Do you feel like you’re paying too much for IT support companies, but not getting enough in return?

If so, then it’s time to take a serious look at what IT Backbone Limited can do for you.

We are one of the leading providers of IT support companies in the UK. We understand that in today’s ever-changing world, having reliable and secure IT systems is essential for running a successful business.

Our team of proficient IT professionals boasts considerable experience in aiding similar businesses to keep their IT systems running optimally and successfully. We will guarantee that your current systems are up-to-date with the best practices, and we can also introduce new infrastructure that caters to any shift in how your business functions – no matter how big or small.

Our IT service management services can help your business reach its fullest potential. Let us take the reins and streamline any unnecessary procedures while utilising cost-effective measures that will save you both time and money.

In addition, we offer cloud storage solutions for effortless scalability along with efficient resource allocation and tracking systems for successful business operations. Finally, with our help, you can have the peace of mind of knowing that any potential bottlenecks in communication or collaboration between teams are eradicated so productivity is enhanced.

At our company, we believe that technology shouldn’t ever be a hindrance to your success – it should empower you. That’s why we are committed to helping you conquer any technical roadblocks and make sure all of your IT systems operate optimally. Our experts have the knowledge and experience necessary to ensure total client satisfaction with each project.

Contact us now to find out more about how we can assist you in achieving your IT objectives. We look forward to hearing from you!

IT support companies

IT support services that go above and beyond

  • Access to a wide range of IT solutions from experienced and certified professionals.
  • Comprehensive support for both software and hardware requirements, as well as on-site maintenance services where required.
  • Plans tailored to your individual business’s needs.
  • Reliable 24/7 client support available by phone or email.
  • Personalised consultancy packages designed with your specific goals in mind.
  • Regular updates sent straight to you whenever any new technologies become available.
  • Comprehensive security measures taken throughout the entire network infrastructure.
  • Thorough testing process that guarantees 100% uptime across all systems.
  • The ability to scale up with organisations’ ever-changing operational requirements.
  • Intelligent analytics tools help identify potential issues before they arise.
  • Ability to respond quickly during times of peak demand.
  • Proactive monitoring system keeps track of performance levels.
  • Easily integrate existing legacy applications into cloud-based platforms.
  • State-of-the-art technology enables rapid deployment of new technologies.
  • Customisable reports that demonstrate ROI levels like never before.


The UK’s #1 trusted IT service provider

At IT Backbone Limited, we pride ourselves on being one of the leading providers of IT services in the United Kingdom. Our team is devoted to meeting and surpassing all your business requirements with cutting-edge solutions that keep you ahead of the competition. With us by your side, you can rest assured knowing that any challenges or needs will be taken care of quickly and efficiently.

Tailoring our services to your unique business needs, we strive to help you reach success. Our service to our clients is top-notch and issues are swiftly resolved with ease.

Infotech assistance firms

Find out what our clients think about IT Backbone Limited – Read their reviews and testimonials!

Casino Compliance Ltd

"We have used IT Backbone’s services on a number of casino projects, ranging from consultancy right the way through to full IT systems deployments. We have found their knowledge and professionalism a cut above the rest, due to the nature of the business, we have to be sure we choose the right partners. We began trading with IT Backbone four years ago on a renowned London Casino, the way that IT Backbone managed this project has meant we have since used their services for many subsequent casino projects. “It is always hard finding companies that understand the industry and business needs; however, with Jason and his team at our disposal, we wouldn’t hesitate to recommend their services"

David Mills

Managing Director of Casino Compliance Ltd

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Christian Huot

“IT Backbone has the rare ability to deeply understand our business, industry and culture, and their expertise enables us to get the very best from our infrastructure and solutions. IT Backbone provide us with the best solutions and support we could ask for - they are a vital and positive long term partner for us. IT Backbone understand our business and industry to such a degree that we wholeheartedly recommend them to our industry peers. IT Backbone provide us with around the clock full IT support with NOC and SOC included, to ensure our sites are fully protected at any time"

Christian Huot


Park Lane Casino

"Working with IT Backbone was and continues to be an outstanding experience, an MSP who continuously supports our infrastructure and provides a reliable backbone on a day to day basis for our services, support and escalations. Our latest project with IT Backbone entailed implementing and hosting our very own Virtualised HA Environment; this works flawlessly in conjunction with our gaming providers at the Casino"

Glynne Parsons

Managing Director, Park Lane Casino

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Pearson Whiffin Recruitment

“Pearson Whiffin has been working with IT Backbone for over six years, and in that time a relationship has formed between the two business that is based on trust and respect.As well as handling any day to day support issues that may crop up both quickly and efficiently, they have undertaken several large projects for us. These include an Exchange to Office 365 migration and moving us to a virtual desktop solution. Each project has been well planned and handled professionally and with the best interest of my business in mind.They will always be my first option for any IT needs I have in the future”

Rob Pearson

Director of Pearson Whiffin Recruitment

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Don’t let IT problems slow down your business – call IT Backbone today!

IT Backbone Limited provides top-notch support services to businesses looking for innovative, reliable solutions that will ensure their IT systems run optimally.

With our UK-based team of qualified engineers available 24/7 on 020 7199 2222 or via email at, you can rest assured your business needs are swiftly addressed with the utmost accuracy and attention to detail.

Don’t wait any longer – contact us now for a free consultation so you can get back to focusing on growth instead of worrying about tech problems!

IT aid businesses

Get answers to your most pressing questions about IT support companies!

What role does IT support companies play?

An IT support company provides technical assistance and advice to businesses, organisations, and individuals to maintain their IT infrastructure, software applications, hardware devices, networks, and other related IT services.

These types of companies may offer a range of services such as installation and setup, troubleshooting, system administration, virus removal, hardware maintenance and repair, network security management, data backup and recovery, data management and storage solutions.

IT support companies may also offer IT consulting services to help businesses optimise their IT operations.

What types of services are offered by IT support companies?

IT support companies provide a wide variety of services to meet the needs of their clients.

These include setup of computer systems or networks; installation or configuration of hardware or software; providing technical training; troubleshooting issues with computers or networks; virus removal; system administration tasks such as creating user accounts and setting up databases; data backup and recovery; network security management; data management and storage solutions; website development and hosting services; help desk services for end users with tech-related questions; cloud computing solutions; mobile device support; and server maintenance and repair services.

Additionally, they may also provide consulting services such as implementing new technologies or helping clients develop custom software solutions.

How can IT support companies help my business?

IT support companies can help businesses in various ways by providing essential technical assistance when needed. This includes assisting with the installation or migration of systems or networks, setting up user accounts and databases, troubleshooting issues with computers or networks, providing remote desktop support for users who need help resolving tech-related problems on their own devices from home or work locations, for instance.

Additionally, they can offer comprehensive security solutions including firewall protection against malware attacks and antivirus software to protect systems from malicious activity online. They can also provide valuable insights into emerging trends in technology like cloud computing which may be beneficial for businesses looking to remain competitive in the digital marketplace.

How often should I use the services provided by an IT support company?

That depends on your particular needs – some organisations may benefit more if they work closely alongside these experts to review current infrastructure setups regularly; others may prefer ad hoc assistance only during emergencies or special projects. Ultimately, though, it is advisable to consult with a qualified professional so you know exactly what steps should be taken to maintain optimal performance throughout different aspects of your business operations.

How do I choose the best IT support companies for my needs?

When selecting an IT support company, you should consider several factors such as their reputation in the marketplace for delivering quality service consistently over time; their experience in handling similar projects previously; and their cost effectiveness based on how much value you get out of their offering compared against what you pay.

Other aspects to consider include their ability to scale alongside your own growth projections and their service ratings, taking into account client feedback from previous interactions.

All these aspects should be taken into consideration before making a final decision on which company is best suited for you and your organisation’s specific needs and objectives.

Are there any additional benefits to working with IT support companies?

Absolutely! In addition to providing technical assistance when needed as well as offering advanced security solutions for your business’s sensitive information, many IT support companies will have a team dedicated to helping you develop custom software applications tailored specifically to your business’s needs that could be used internally within your organisation.

Alongside the development process, they may also provide quality assurance testing before the application is released into production use by your users, ensuring that it meets all specified requirements without any unexpected errors occurring at any point during usage time frames projected by your stakeholders/users/clients etc.

Last but not least, they will be able to provide ongoing maintenance after launch ensuring that performance remains consistent even during high load periods where incidents could occur due to any unforeseen circumstances which could otherwise lead to downtime affecting productivity negatively across the board.

What kinds of issues can IT support companies help you with?

IT support companies can help you with a variety of issues, including installation and migration of systems or networks, user account and database setup, troubleshooting computer-related issues or network problems, providing remote desktop support for users who need help resolving technical problems on their own devices from home or work locations, firewall protection against malware attacks, antivirus software to protect against the malicious online activity, cloud computing insights for staying competitive in the digital marketplace, custom software development and quality assurance testing for applications entering production use.

They also offer ongoing maintenance after launch to keep performance consistent even during high load periods.

Why should I hire IT support companies?

IT support companies offer a range of benefits that can help your business to become more efficient and secure. They can provide expert technical assistance for any IT issues, advanced security solutions to protect your data, scalable IT solutions as your business grows, and custom software applications tailored specifically to the needs of your organisation. Additionally, they offer quality assurance services during the development process and ongoing maintenance after launch to ensure high-performing systems are maintained even during busy periods. Hiring IT support companies can be one of the best investments you make for the future growth and success of your business.

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