Get the best SME IT Support from IT Backbone Limited


At IT Backbone  Limited, SME IT support doesn’t just mean basic maintenance and troubleshooting.

We understand that as an SME, you need reliable, comprehensive and cost-efficient IT support to optimise your business operations, increase productivity and drive growth.

We provide SME IT support services to ensure that your digital infrastructure runs seamlessly and securely at all times so that you can focus on what matters – your business.

Our SME IT support includes proactive monitoring of your systems, intelligent reporting, data protection and cloud computing solutions such as Office 365 to help you stay connected anytime, anywhere.

Our team of technicians are available 24/7 for any questions or technical issues that may arise. We offer our SME clients priority service— rapid response times in urgent situations— and regular maintenance visits to ensure that no issues get overlooked.

Additionally, our SME IT support services are tailored to meet your budget requirements – from pay-as-you-go packages to fully managed service plans.

At IT Backbone Limited, we believe in providing SMEs with enterprise-level technology at cost-effective packages.

Contact us today for more information about how we can help your business thrive with SME IT support!

SME IT support

Uncover the incredible benefits of IT Backbone Limited’s revolutionary features!

  • Enjoy 24/7 remote IT support, giving you access to highly experienced engineers at any time and place.
  • Benefit from unlimited onsite IT support with rapid solutions for your SME’s technical issues.
  • Receive assistance from knowledgeable professionals who have been in the industry of SME IT services for years.
  • Take advantage of affordable monthly costs without worrying about unexpected fees or charges!
  • Trust our proven expertise in all aspects of business technology, tailored perfectly to start-ups and multi-site organisations alike.
  • Maximise your investments in infrastructure and staff development with the most advanced SME technology available.
  • Reap the benefits of world-class IT support services – secure support and technical assistance from certified professionals that are friendly to small businesses.
  • Utilise flexible outsourced SME IT support service – tailor an ideal solution for all your small business’s IT requirements based on their individual needs.
  • Benefit from our wealth of knowledge across a variety of fields within Small and Medium Enterprises – established expertise throughout cloud computing, data security, and more.
  • Cyber Essentials Certified – have peace of mind knowing that your business is securely protected with comprehensive cyber protection standards.
  • Cost-effective platforms and tools– save precious time and resources on SME tech investments thanks to IT Backbone  Limited’s dependable solutions.
  • Expert SME IT strategy advice – make data-driven decisions about your company’s unique technology needs through expert guidance from knowledgeable professionals.
  • Gain access to trusted SME services that will help your business develop and remain stable over time.
  • Ensure optimal protection of your small-medium enterprise data with reliable antivirus engines.
  • Join forces with Mimecast for enhanced email security in order to defend yourself against malicious emails and phishing scams aimed at SMEs like yours.

information technology technical support for small and medium enterprises

Experience exceptional support With IT Backbone Limited.

IT Backbone Limited is an exemplary SME IT support company renowned for its superior support. Our team of experts provide prompt and reliable assistance to   ensuring that all their queries are addressed swiftly and effectively.

Our knowledgeable staff goes above and beyond the call of duty to ensure complete satisfaction in every case, setting us apart as a leader among UK-based specialist providers. We strive daily to maintain our reputation for first-class client care –  which we have proudly built over many years in business.

IT technical assistance for small- and medium-scale firms

Read what our clients are saying about our services!

Casino Compliance Ltd

"We have used IT Backbone’s services on a number of casino projects, ranging from consultancy right the way through to full IT systems deployments. We have found their knowledge and professionalism a cut above the rest, due to the nature of the business, we have to be sure we choose the right partners. We began trading with IT Backbone four years ago on a renowned London Casino, the way that IT Backbone managed this project has meant we have since used their services for many subsequent casino projects. “It is always hard finding companies that understand the industry and business needs; however, with Jason and his team at our disposal, we wouldn’t hesitate to recommend their services"

David Mills

Managing Director of Casino Compliance Ltd

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TPP Recruitment

"TPP Recruitment have been using IT Backbone’s support service since August 2017; we are heavily reliant on the ability of their Service Desk to act quickly to user requests. We submit multiple requests daily and the majority are actioned speedily and we rely on this to ensure business continuity and staff satisfaction with their IT systems."

Jayne Morris

CEO, TPP Recruitment

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Mayfair Casino Ltd

"IT Backbone has the rare ability to deeply understand our business, industry and culture, and their expertise enables us to get the very best from our infrastructure and solutions."

Christian Huot


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Pearson Whiffin Recruitment

“Pearson Whiffin has been working with IT Backbone for over six years, and in that time a relationship has formed between the two business that is based on trust and respect.As well as handling any day to day support issues that may crop up both quickly and efficiently, they have undertaken several large projects for us. These include an Exchange to Office 365 migration and moving us to a virtual desktop solution. Each project has been well planned and handled professionally and with the best interest of my business in mind.They will always be my first option for any IT needs I have in the future”

Rob Pearson

Director of Pearson Whiffin Recruitment

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Secure your IT infrastructure now with IT Backbone Limited – The experts in reliable technology solutions.

If there’s one thing your business needs, it is reliable IT support. IT Backbone Limited provides an extensive variety of services to ensure that you can focus on what matters most – running a successful company.

Whether you are looking for guidance with system installation or maintenance and management solutions, our team has the know-how needed to get the job done right.

Contact us today at 01732 400500 or for all your SME IT needs!

Info tech expert aid for smaller and medium corporations

Get answers to your most pressing SME IT questions with our FAQ section below!

What SME IT support services do I need?

The SME IT support services you need will vary depending on the size and type of your business, as well as any particular requirements.

Generally speaking, it is recommended that small businesses search for a managed IT services provider with an extensive variety of core infrastructure offerings like server maintenance, cyber security solutions and 24/7 remote monitoring.

For some enterprises, supplemental options such as cloud hosting, VoIP phone systems or website design may be beneficial too.

What should I look for in an SME IT support provider?

When searching for the perfect IT support provider for an SME, make certain that they have expertise working with businesses of comparable size and budget requirements as yours. Also, be sure to look over reviews, enquire about their service delivery process, and guarantee that they are sufficiently insured.

Most significantly, though, ensure that their services emphasise preventing issues before they take place proactively.

Selecting the appropriate SME IT support provider is essential for staying up-to-date with cutting edge technology, as well as protecting your business from any potential cyber attacks.

How can SME IT support help me save money?

SME IT support is an invaluable asset to businesses seeking to save money and increase efficiency in the long run.

By assisting with system maintenance, continual updates, hardware and software upgrades and advice on how best to invest in IT infrastructure, you can rest easy knowing that your systems are optimised for performance while avoiding expensive outages or errors. Investing in SME IT support now will pay dividends down the road!

How do I find the right SME IT support provider?

When looking for an SME IT support partner, make sure they understand the needs of businesses like yours. Reviews and feedback are also key to finding a reliable vendor, as is inquiring about their service delivery process and insurance coverage. Above all else, prioritise vendors who can offer proactive solutions that will prevent problems instead of merely fixing them after they arise.

Does SME IT support include cybersecurity?

Yes, when it comes to SME IT support services, taking proactive and reactive measures is essential in protecting your business against malicious cyber threats.

Such protective measures include keeping systems up-to-date with the latest security patches and updates while implementing firewalls, anti-virus solutions, data protection protocols or other methods of defence.

Furthermore, a reliable SME IT provider can give you invaluable advice on how best to secure your business from potential cybercrime attacks.

How often should SME IT support be used?

Regular SME IT Support is essential for keeping your systems running efficiently and effectively.

A dependable provider should give a selection of service levels so you’re able to adjust the frequency according to what best suits your business.

This way, any problems or malfunctions can be noticed quickly before they create an interruption in daily operations.

What types of SME IT support are available?

Small and medium-sized businesses depend on quality IT support to ensure their operations remain secure, efficient, and productive. From simple technical assistance with hardware upgrades to more complex services such as server maintenance, cloud technology applications and backup systems–the right provider of SME IT support can tailor a solution that best meets the needs of your business.

By finding an experienced partner in this field who understands the size and structure of your organisation you can maximise efficiency while minimising disruption for employees.

Is SME IT support worth the cost?

Most definitely! Investing in SME IT support can not only secure that all systems are efficiently managed, but it also safeguards your business from expensive outages or faults. Furthermore, SME IT support provides you with valuable insight on how to invest prudently in the pertinent resources and infrastructure of IT – helping you regulate costs more successfully.

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