HomeOur IT ServicesManaged Service ProviderIT Support UK | Managed IT Support Services For Companies

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    Number of Employees: 1-55-1010-5050+

    Our monitoring systems monitor applications and services on a 24/7 basis

    IT support forms the foundation of the managed IT services we deliver to businesses across London, the South East, and across the UK. We offer a comprehensive range of managed IT support packages and ad-hoc services for all sizes of business and all levels of technical expertise, including a first-class support service for in-house IT teams.

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    Of all support requests are resolved within 90 minutes.

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    Within 3 rings we answer your call putting you one step closer to resolving your IT issues.

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    Retention rate. We’re proud of our customer service and reputation.

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    On average our client’s stay with us for 60 months.

    At IT Backbone we take pride in our levels of customer satisfaction, and we work efficiently to resolve all support issues within pre-defined SLAs based on the package you choose via remote support and onsite support where required.

    Our IT support packages can also be tailored to your specific needs. If you require a specialised bespoke package, please contact us for consultation.

    Our IT Services include:

    Unlimited remote support
    Scheduled maintenance
    24/7 monitoring
    System backups and maintenance
    Antivirus
    Asset management
    8am – 6pm support as standard
    24×7 Office 365 support for Business Critical Plan

    IT Infrastructure and Maintenance

    Every business relies on stable and secure IT infrastructure and maintenance services. Your IT infrastructure consists of all the components that play a role in the overall IT and IT-enabled operations.

    IT Backbone specialists can provide your business with an industry standard infrastructure, utilising components from industry leading partners such as Palo Alto Networks, Cisco, Hewlett-Packard, Dell, EMC, and Lenovo.

    Networking is at the heart of all business communications. Reliable and robust networking from the core to the edge is a must to ensure that IT systems assist business productivity and operational efficiency.

    Optimising infrastructure and resolving existing issues is an important part of any network enhancements, ensuring that introducing faster, newer technologies doesn’t exaggerate existing issues. Our infrastructure and maintenance teams have a wealth of knowledge, and we can work alongside you to ensure the successful implementation of the latest technologies.

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    Cloud hosting based in the UK. We provide public, private & hybrid cloud computing solutions.
    End-to-end managed services that meet the needs of modern businesses.
    We partner with industry leaders to deliver backup & disaster recovery services that you can rely on.
    About

    IT Backbone is one of the most trusted and respected names in IT support and managed services. We’ve been delivering IT support and managed services to small to medium businesses in London, the South East, and across the UK since 2008.

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    Contact
    IT Backbone (Head Office), Unit 5, Chaucer Business Park, Watery Lane, Kemsing, Sevenoaks, Kent, TN15 6PL
    info@itbackbone.co.uk

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