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    Number of Employees: 1-55-1010-5050+

    IT Backbone offer a range of business connectivity services, including telecoms, audio visual, and broadband and leased lines. All of our business connectivity services are designed to deliver optimum bandwidth and security, ensuring that your users and your business can stay connected at all times.

    Business connectivity in focus: regardless of your business, connectivity is an essential part of communicating with businesses and consumers.

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    There are over 4 billion global internet users.

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    The internet sends 204 million emails per minute.

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    Approximately £1.7 trillion worth of funds is spent online.

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     It is expected that around 40 billion gadgets are going to be connected to the internet by 2020.


    Telecoms are one of the key business connectivity services that IT Backbone delivers to businesses. We provide simple, effective telecoms solutions for engaging with your clients through intelligent conferencing systems.

    Catering for companies of all sizes, we offer hosted VoIP telephony services and handsets with the capability to run from multiple locations worldwide and allows users to take calls to the office directly from their computer or mobile. Business continuity is available whilst on the go, ensuring that you never miss a call.

    Our telecoms systems are cloud-based, with no single line of fault adding resilience and flexibility whilst reducing hardware costs. Use all the traditional features you can expect from your desk phone, with the same level of clarity wherever you are.

    Telecoms and Connectivity

    Telecoms Benefits

    Cloud-based Telephony
    Take calls from anywhere on any device, with flexible working to ensure that business doesn’t stop when travelling or out of the office. Work from satellite offices, from home, or on the move. Run multiple offices on one phone system.
    Skype for Business
    At IT Backbone we are a Tier-1 Microsoft Partner, and this allows us to deliver Skype for Business through Office 365, or through our integrated voice and email platform. Skype is one of the leading collaboration solutions in the world, allowing people and teams to work better together.
    Pay As You Use
    With IT Backbone Hosted Telephony you never have to worry about capacity; you have the ability to flex up and flex down both the number of extensions and the functionality provided to each user, only paying for what you use putting you in control of your monthly bills.
    Apps for Your Mobile
    Our system uses VoIP technology, enabling you to run apps on your mobile and turning it into a softphone. With this capability you can answer calls to your desk phone direct from your mobile, with all the standard features including conference calls.
    Future Proof Solution
    The system is regularly updated with the latest firmware updates and features. The cloud-based system can be moved with your business should you move office location, and can be adapted to different methods of working based on your business requirements.
    Reduce Costs
    With IT Backbone hosted telephony, there is no upfront capital investment required; you simply subscribe on a pay-as-you-use basis. Our customers also gain the benefit of free calls between offices or employees working at home, along with significantly cheaper local, national, and international call charges.
    Reduce Risk
    Put your system in professional hands with IT Backbone. We manage your entire system, leaving you to take care of your business, hassle free.

    Broadband & Leased Lines

    Finding the right broadband service has never been easier with IT Backbone. Whether you’re a small to medium sized business looking for good reliable broadband or a large corporation looking for dedicated leased lines, we can help you find the best available business connectivity services at a competitive price.

    IT Backbone offer MPLS circuits that deliver private links to our Microsoft Azure Cloud data centre, providing fast, secure access that reduces the risk of latency that can affect productivity.

    We offer a variety of solutions that can be tailored to meet your business needs.

    Broadband offers up to 24mbps download speeds, with speeds varied based on location.

    Fibre to the cabinet (FTTC) speeds range between 40mbps and 80mbps, depending on what you select based on your business requirements. FTTC delivers broadband to your business from the local exchange through fibre optic cables.

    Ethernet first mile (EFM) bears similarities to a full leased line, with symmetrical download and upload speeds of up to 35mbps without sharing the bandwidth with other users.

    Leased lines are fully dedicated, with symmetrical download and upload speeds of up to 1gbps.

    We work with LLU carriers which have larger foot prints for ADSL2+ than BT, ensuring that we are providing customers with access to the very highest speeds at all times. The LLU products we offer can have data caps or can be unlimited.
    Our fibre to the cabinet (FTTC) connections are capable of delivering speeds of up to 80Mbps downstream and up to 20Mbps upstream, without a significant cost premium over ADSL connections.
    Our Ethernet first mile (EFM) connections are ideal for any business that is looking for cost effective, high bandwidth connectivity to the internet. EFM sits between ADSL and a full leased line, providing both download and upload speeds of up to 35Mbps. This is a great option if your business handles large amounts of data and for VoIP calls, and also offers strong resiliency.
    Leased Line
    If internet connection is imperative to your business, our leased lines can provide a private connection solely for your business delivering high, consistent speeds of up to 1Gbps download with line fault reporting and SLA support.

    Add a failover line and ensure 99.9% uptime and added resiliency.

    Statistics taken from Fossbytes


    IT Backbone is one of the most trusted and respected names in IT support and managed services. We’ve been delivering IT support and managed services to small to medium businesses in London, the South East, and across the UK since 2008.

    IT Services in Kent
    July 31, 2020
    IT Services in Kent
    IT Backbone (Head Office), Unit 5, Chaucer Business Park, Watery Lane, Kemsing, Sevenoaks, Kent, TN15 6PL

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